**Working with Us** Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . At BMS, the Field Medical Excellence (FME) team plays a critical role in ensuring that healthcare professionals are educated on the appropriate use of our medicines and have the information they need to improve outcomes for their patients. We develop strategies, tools, and guidance to empower Medical (Home Office, Market and Field Medical/FM) teams around the globe and ensure that they are aware, informed, engaged, and equipped with the knowledge and skills needed to perform their roles effectively and compliantly. The Senior Director, US FME will be a strategic partner to the US FM teams and empower them to perform their roles effectively. They will help tailor the global Field Medical Customer Experience (FM CX) strategy to the needs of the US markets and pull-through its execution. **Key Responsibilities** + Reports to the Head of Field Medical Excellence + Serves as a member of the FME Leadership Team, representing international markets + Serves as strategic partner to US FM Medical Heads to provide deep FM expertise and guidance to optimize field medical execution across all TAs + Gains a deep understanding of the needs of the US FM teams to understand how best to empower them to perform their roles effectively; communicates these needs (as needed) to the FME Leadership Team and identifies key implications / recommendations for relevant FME strategic deliverables and initiatives (e.g. FM CX strategy, FM tools & ways of working, training etc.) + Collaborates with the WW & US Medical Heads to tailor the WW FM strategy for markets and develop a plan for execution, including identification of key initiatives, in alignment with the global FME vision and strategy + Collaborates with the Senior Director, WW FM Customer Experience, WW/US Medical Heads and VP of US FM to tailor the global FM CX strategy to ensure a seamless, personalized experience and pull-through of the scientific story across key customers in markets (e.g., HCPs, KOLs): + Supports the design and pull-through of FM initiatives that improve the overall customer experience and FM productivity, in collaboration with the Global Medical TA Leads, US TA heads and other internal stakeholders (e.g. IT) + Supports FM leadership with tailoring and tracking of impact metrics and partnering on solutions when needed + Collaborates with global Medical TAs / US FM Leads/ FM First Line Managers to ensure appropriate lifecycle flexing of FM Team as appropriate + Ensures the WW Medical Strategy is reflected in the development of the FM communications and training plans for the assigned TA/Asset/Indication + Identifies and drives opportunities to optimize and standardize deliverables and ways of working across TAs / assets / indications to ensure visibility and maximize FME & FM value + Manages a team of direct reports (Directors/ Associate Directors), FME across TAs / assets / indications within US markets + Drives collaboration, alignment, and consistency across FME at the TA/asset/ indication level (i.e., US and International alignment) and ensures consistency in ways of working **Qualifications & Experience** + Graduate medical or scientific degree (MD, PhD, Pharm. D, Masters, etc) or other degree with 10+ years of prior Field Medical and/or Field Medical Management position in Pharma or Biotech company + Very strong strategic thinking skills, ability to think outside the box and drive towards innovative solutions + Strong ability to understand internal stakeholder and customer needs, identify implications / recommendations, and partner with the right stakeholders to drive to solutions + Demonstrated ability to lead with and without authority and influence effectively across a matrixed, multicultural organization + Proven understanding of the medical environment and industry trends and their impact on the business + Proven ability to innovate and to rapidly adapt to a fast-changing environment + Proven ability to synthesize data and communicate effectively (excellent written/oral English mandatory), and demonstrate advanced presentation skills + Proven project management skills, experienced with the Microsoft Office suite (including MS Teams, SharePoint), and experienced with business/process redesign and change management + Knowledge of all relevant compliance standards + Ability & willingness to travel nationally (~20% based on requirements) **\#LI-Hybrid** If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. **Uniquely Interesting Work, Life-changing Careers** With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. **On-site Protocol** BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ (https://careers.bms.com/eeo-accessibility) eeo-accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/ Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. **Company:** Bristol-Myers Squibb **Req Number:** R1585361 **Updated:** 2024-12-24 03:19:51.902 UTC **Location:** Princeton-NJ Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.