Position Summary: In collaboration with the service line physician executive, this role is responsible for overseeing the comprehensive performance of behavioral health services across TriHealth. This encompasses the prevention, diagnosis, treatment, and management of targeted clinical conditions across the continuum of care.

Key Responsibilities:

Hospital-Based Services: Manage services such as inpatient units, the Day Treatment Program, BHS Intake, Substance Use Treatment Coordinators, Bethesda Alcohol and Drug Treatment Services, psychiatric support, and various hospital-based committees. Integrated Behavioral Health Services: Oversee IBH/Adult Primary Care, IBH Pediatric Primary Care, BH Outpatient Clinics, services for specialty populations, and academic centers (XU and MU). Establish and execute behavioral health strategies to support population health initiatives, ensuring continuous improvement and enhanced access to behavioral health services. Foster and maintain relationships with community providers, mental health agencies, and other healthcare systems to better serve the community. Collaborate with hospital-based leadership and TPP leadership to drive consistent operational improvements. Develop and implement standardized practices, systems, safety measures, and policies/procedures. Support the execution of strategic plans and achieve overall TPP goals and objectives through research, national benchmarking, and performance improvement initiatives. Ensure expertise in CMS, JCH, OHMAS rules and regulations, and oversee compliance. Achieve comprehensive operational, financial, clinical, and strategic performance targets.

Job Requirements:

Master’s degree or higher in Healthcare, Nursing, Psychology, or LISW. ANCC certification in area of Specialty,  Independent licensure in LISW, or Psychology. 5-7 years of clinical or related experience in nursing and progressive leadership in Behavioral Health, including Acute Care, Ambulatory Behavioral Health, and Integrative Behavioral Health in Adult and Pediatric Primary Care.

System Director Responsibilities:

Define and execute the strategic and operational direction of the Behavioral Health Service Line in collaboration with TH leadership. Maintain awareness of competitive environment and industry best practices for Behavioral Health development. Collaborate with senior nursing leadership, TPP leadership, System Dyad Chief Medical Director, System Chief of Behavioral Health, TPP Behavioral Health Medical Director, and BH Medical Director Inpatient Services to set and meet annual service, quality, growth, and financial targets. Manage all clinical, financial, and operational aspects to achieve quality, service, satisfaction goals, and budget targets. Conduct performance appraisals, mentor, and guide the professional development of direct reports. Identify and address skill development needs for nurse managers and nurses across the Behavioral Health Service line. Achieve optimal hospital-based and BHS operational performance through collaboration with nursing directors and CNOs. Conduct behavioral health gap analysis and develop initiatives to improve patient access to care and quality outcomes. Apply for Federal, State, and city grants for mental health and substance use disorders, and internal grants within TriHealth. Foster a Shared Decision-Making culture between management and staff, promoting collaborative relationships among caregivers. Monitor key performance metrics (volume, patient satisfaction, access, quality measures, profitability) and progress on annual goals and objectives. Ensure compliance with JCH, OHMAS, OOH, OBN, CMS, and other regulatory standards. Adhere to the TriHealth Code of Ethical Business and Professional Behavior.

Direct Report FTEs: 3-9 Indirect Report FTEs: 150-299

Physical and Sensory Requirements:

Bending: Frequently Climbing: Occasionally Concentrating: Consistently Continuous Learning: Consistently Hearing (Conversation): Consistently Hearing (Other Sounds): Consistently Interpersonal Communication: Consistently Kneeling: Occasionally Lifting (<10 lbs.): Occasionally Lifting (50+ lbs.): Rarely Lifting (11-50 lbs.): Occasionally Pulling: Occasionally Pushing: Consistently Reaching: Consistently Reading: Consistently Sitting: Consistently Standing: Consistently Stooping: Consistently Talking: Consistently Thinking/Reasoning: Consistently Use of Hands: Consistently Color Vision: Consistently Visual Acuity (Far): Consistently Visual Acuity (Near): Consistently Walking: Consistently

Leadership Performance Standards: TriHealth leaders create a culture of engagement, safety, reliability, and high performance by consistently modeling and utilizing the following competencies, tactics, and ALWAYS Behaviors to drive strategic pillar results:

Achievement of Annual Pillar Goals:

Safety/Quality Service Growth Culture/People Finance

Leadership Competencies:

TriHealth Way of Leading TriHealth Way of Serving Transformation Change Drive for Results Build Organizational Talent

Leadership Tactics:

Conduct department huddles (daily for clinical departments, weekly for non-clinical departments). Regularly round on team members using questions from the rounding log: 25 or fewer team members: Monthly 26-50 team members: Every other month 51+ team members (and optional team members): Quarterly Lead monthly team meetings using the meeting agenda template; review stoplight report; cascade key leadership messages. Model, coach, and validate team members’ use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors, and Always HEARD). Recognize team members for safety wins, positive performance, and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving, and Delivering Care.