Senior Director of Social & Digital
Amgen
**Join Amgen’s Mission of Serving Patients**
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**Senior Director of Social & Digital**
**What you will do**
Let’s do this! Let’s change the world! In this vital role the Sr. Director of Social & Digital will join our Global Corporate Affairs team. Reporting to the Vice President, Corporate Communications, this strategic leader will enhance Amgen’s digital footprint and social engagement, driving our owned, paid, and influencer strategies. The ideal candidate will oversee our web and social infrastructure, corporate community management, and global social governance while leading a team of skilled professionals and agency partners.
**Key Responsibilities:**
+ **Enhance Digital Footprint and Social Engagement:** Develop and execute comprehensive social and digital strategies to increase Amgen’s visibility and engagement across all platforms.
+ **Owned, Paid, and Influencer Strategy:** Design and implement effective campaigns that leverage owned media, paid advertising, and influencer partnerships to amplify messaging and reach target audiences.
+ **Web and Social Infrastructure:** Oversee the development and maintenance of Amgen’s web and social platforms to ensure they align with brand standards and are optimized for user experience and engagement.
+ **Social Ambassadors Program:** Lead the creation and management of a social ambassadors program to empower employees and stakeholders to share Amgen’s stories and initiatives.
+ **Corporate Community Management:** Monitor and engage with online communities, responding to inquiries and fostering positive dialogue around Amgen’s initiatives and values.
+ **Global Social & Web Governance:** Establish and enforce policies and best practices for social media and web usage across the organization to ensure compliance and brand consistency.
+ **Team Leadership:** Build and lead a high-performing team of social media and digital specialists, providing mentorship, guidance, and professional development opportunities.
+ **Agency Partnership Management:** Collaborate with external agency partners to drive execution of social and digital initiatives, ensuring alignment with overall corporate communications strategy.
+ **Performance Measurement:** Analyze and report on the effectiveness of social and digital initiatives, using insights to refine strategies and achieve business objectives.
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The Corporate Communications professional we seek will have these qualifications.
**Basic Qualifications:**
Doctorate degree and 5 years of Communications, Marketing, Public Relations experience
**Or**
Master’s degree and 9 years of Communications, Marketing, Public Relations experience
**Or**
Bachelor’s degree and 11 years of Communications, Marketing, Public Relations experience
In addition to meeting at least one of the above requirements, you must have at least 5 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced above
**Preferred Qualifications:**
+ Bachelor’s degree in Communications, Marketing, Public Relations, or a related field; Master’s degree preferred.
+ 15+ years of experience in social media, digital communications, or related fields, with at least 5 years in a leadership role.
+ Proven track record of developing and executing successful social and digital strategies in a corporate or agency setting.
+ Strong understanding of social media platforms, analytics tools, and digital marketing best practices.
+ Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization.
+ Experience managing teams and agency relationships, with a focus on fostering a collaborative and innovative culture.
+ Ability to navigate complex regulatory environments and maintain compliance in communications.
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
+ A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
+ A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
+ Stock-based long-term incentives
+ Award-winning time-off plans
+ Flexible work models, including remote and hybrid work arrangements, where possible
**Apply now**
**for a career that defies imagination**
Objects in your future are closer than they appear. Join us.
**careers.amgen.com**
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
**Application deadline**
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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