Date Posted:

2025-02-11

Country:

United States of America

Location:

MA600: Andover, MA 366 Lowell St 366 Lowell Street , Andover, MA, 01810-5423 USA

Position Role Type:

Onsite

About Us:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression.  We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat.  Our team solves tough, meaningful problems that create a safer, more secure world.

This is an ONSITE position in Andover, MA

Job Description:

Life Cycle Engineering (LCE) is responsible for ensuring our products are Safe, Reliable, Maintainable and delivered on time.  Life Cycle Engineering consists of multiple disciplines that support engineering, our program offices and our customers.  Our Life Cycle Engineering disciplines participate in the total life cycle of our products from conception to deactivation.  Our focus area is product support, including the following disciplines:  Reliability, System Safety, and Supportability.

What You Will Do:

As a Senior Engineer, Service Engineering working with Patriot Field Reports (PFRs) and Field Bulletins (FB), you’ll be a highly effective team member receiving, responding to, or providing responses to field inquiries.  You will conduct Logistics Change Investigation Board (LCIB), which authorizes assignments, solutions, scheduling and closures of Logistics Investigation Requests (LIRs).  You will be responsible for managing the communication of PFR responses to field locations and designated areas. This role will also require selected candidate to train how to create as well as present PFR statuses at a Quarterly Maintenance Review (QMR) Meeting. 

Your Key Responsibilities will include:

Provide field support to technical operations. 

Coordination and tracking by receiving, responding to or causing responses to PFRs and field inquiries.

Providing a focal communications point between field facilities, field engineering, manufacturing, engineering and logistics support to resolve all field problems.

Document the change authority associated with each PFR such as Investigation Request (IR), Software Investigation Request (SIR), LIRs, FB, Change Notices and Engineering Change Proposals (ECPs).

Coordinate Patriot Field Bulletins and the disseminating of information to designated Raytheon personnel and to Government Life Cycle Management Command (LCMC) for official distribution to field personnel.

Additional Responsibilities will include:

Review PFR documentation and identify the issues and concerns presented from field personnel.

Provide management and technical oversight of the PFR/FBs being processed through the system.

Understand and be capable of operating Microsoft Office products.

Qualifications You Must Have:

Typically requires a Bachelor’s Degree in Science, Technology, Engineering, or Mathematics (STEM) and five (5) years of prior relevant experience OR an Advanced degree and 5 years of prior relevant experience.

Experience with Patriot Product Line and associated Major End Items with a general understanding of Life Cycle Engineering

Experience with reviewing and understanding Technical Data Packages including but not limited to general understanding of Product Data Management (PDM).

The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer:

Microsoft Office products skills

Excellent communication, organization and investigative skills required

Ability to work independently and to deliver accurate documentation under deadline pressures

What We Offer:

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

Learn More & Apply Now!

Onsite: Employees who are working in Onsite roles will work 100% onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm 

The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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