HARMAN’s engineers and designers are creative, purposeful and agile. As part of this team, you’ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the opportunities, innovative technologies and resources to build a successful career.

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do everyday.

RESPONSIBILITIES

Enforce service level adherence, identify process improvements and lead a team to deliver through process dependency and remove people dependency.First point of contact for any service level escalation, P1 incidents in production.Collaborate with onsite teams for regular service releases, hotfixes and patches.Understand the requirements and work with engineering team in Korea and India for impact analysis and work through the release cycle.Identify the design impact for service releases and continuous improvements in technical design to optimize application performance.This role will be required to work Pacific Standard Time working hours and When emergency work occurs within the system, support is required and Regular PM work support is required.

ADVANTAGE TO HAVE

Customer Service in consumer electronics product domain experience. Specifically in areas of customer service applications

LANGUAGE REQUIREMENT

Mandatory for onsite positions to be fluent in Korean and English languages

MUST HAVE

Experiences/knowledge in Javascript/Vue, JAVA, Jeus/IIS/WebLogic, Oracle, Linux Server Exposure to any Cloud platformProficient understanding of code versioning tools, such as GitExperiences/knowledge in JIRA / ConfluenceAndroid/iOS app/Vue development, Mobile Middleware, Legacy integration

GOOD TO HAVE

Output-based operational experienceUnderstanding the development processChecking and operating software qualityUnderstanding the execution of automation solution sequences

IMPORTANT

WEB/Mobile Programming, DB, Linux Server skillDX(Digital Transformation) executionWorking location is Suwon Samsung Electronics (Near Mangpo Station, 수원 망포역 근처)

What We Offer (*This is subject to change)

Medical Check-up (for employee and one dependent)Group Life and Medical InsurancePensionAnnual leave, Congratulatory & condolences leaveMobile phone usageHARMAN Welcome Kit for new joinersBe-Brilliant (Harman own awards for employees)Employee EntertainmentLate commute and late meal allowance (Supporting late working employee)Breakfast service for early birdsBenefit point (SK Benepia)Samsung Mall (Samsung and Harman product purchase)Holiday voucher for Lunar New Year and Chuseok

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.