Senior Engineer /Team Lead Service Delivery
BlackBox
Job Description: Team Lead for AV Field Operations
+ Role Overview: Lead and oversee AV field projects, ensuring smooth execution of installations, maintenance, and troubleshooting. Coordinate with clients and teams to deliver quality AV solutions.
+ Key Responsibilities:
+ Supervise AV field technicians and manage daily assignments.
+ Ensure timely setup, configuration, and testing of AV systems.
+ Coordinate with clients for on-site requirements and feedback.
+ Maintain inventory and ensure compliance with safety standards.
+ Provide hands-on support for complex technical issues.
+ Requirements: Proven experience in AV operations, team management skills, and technical expertise with AV equipment and software. Strong communication and problem-solving abilities.
Required Certifications:
+ CTS (Certified Technology Specialist)
+ AVIXA Certification (Preferred)
+ Crestron/Extron/AMX Programming Certifications (Optional but beneficial)
Experience:
5+ years in AV installation or fieldwork, with leadership experience preferred.
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