Looking for a Senior Engineering Technician opportunity at a place you can make an impact every day? Discover this great opportunity in our Middleton, Rhode Island location. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors by discovering your new role supporting this critical mission.
Serco supports the US Navy as a prime for several of our contracts. Our team procures, assembles, integrates and tests communication and network systems to ensure the safety of the sailors and to allow them to perform their missions successfully.
You will be part of a team of technicians that works closely with the customer and other Serco teams to deliver quality systems. The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program.
In this role, you will:
Be involved in the installation, troubleshooting, and maintaining of a variety of products and equipmentIdentify, analyze, and repair product failures and replace parts as neededDetermine and recommend which products or services best fit the customers' needsUtilize general test equipment and special purpose equipment to perform troubleshooting, test equipment set up and operation, repair, and configuration management for the SubHDRUtilize general test equipment and tools and special purpose equipment to mate/unmate the SubHDR from the APG to perform specific tests of the components of the SubHDR to support OTA testing and for the mast to be RFIPerform and coordinate all work efforts in accordance with applicable health, safety, technical and QA requirements. QualificationsTo be successful in this role, you will have:
Active Secret clearanceUS CitizenshipAbility to obtain and maintain a CAC (Common Access Card)Ability to successfully pass a drug/background screeningHigh School Diploma/GED and 8-10 years of experience in related fieldBachelor's Degree will be considered in lieu of High School Diploma/GED and 8-10 years of experience in related fieldFamiliarity with a variety of the field's concepts, practices, and procedures.Technical knowledge of SATCOM and SESIF SATCOM Equipment which includes FOT, NMT, TDMA Interface Processor (TIP), SHF EBEM is preferredKnowledge of general test equipment, special purpose equipment, mast, and system types to perform troubleshooting, test equipment set up and operation, repair, and configuration management for overall program level supportEffective interpersonal and communication (verbal and written) skillsAbility to analyze, troubleshoot and repair systems, preferably SATCOM systems, as an individual and in team situationsAbility to assess and respond to situations where standard procedures have failed in isolating or fixing problem equipmentAbility to promptly respond to telephone and email requests for technical supportAbility to travel up to 10% as necessaryAdditional desired experience and skills:
RF experience preferredAbility to work independently when required and as part of a team. Company OverviewSerco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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