Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing and improving. We welcome applicants from all backgrounds, experiences, abilities and perspectives to join us on this journey.

Convene is seeking an experienced and dynamic Senior Event Production Manager to join the opening team at 30 Hudson Yards. This is an exciting opportunity to be a key player in the launch of one of Convene’s premier event spaces. The Senior Event Production Manager will report to the General Manager. 

Convene at 30 Hudson Yards offers an extraordinary event destination across 72,000 square feet on the building's 24th floor, featuring ten uniquely designed event spaces, including a grand hall that can accommodate up to 780 guests. The venue can also host full buyouts for up to 1,495 guests!

What You’ll Do:

The Senior Event Production Manager will produce large scale complex events for Hall properties, as well as support the other Event Production Managers in the organization providing guidance, support, and coaching to achieve exceptional results. The Senior Event Production Manager will act as the primary point of contact for the client during the planning process while also liaising with our on-site event, technology, and control room teams to ensure a seamless meeting event experience from start to finish. 

As the Senior Event Production Manager, you will:

Provide consultative and strategic guidance to clients, ensuring their event objectives are met through tailored solutions and expert recommendations. Serve as the primary point of contact for the client leading up to the day-of event. Provide creative event design expertise, collaborating with clients to develop innovative concepts that align with their vision while optimizing venue capabilities and resources. Create, implement, maintain, and enforce property specific policies & standard operating procedures. Manage vendor relationships and logistics ensuring client expectations are met. Cultivate relationships with strategic partners in the Sales, AV, Operations, Culinary, Marketing, and Finance departments. Effectively communicate both verbally and written, with all levels of associates, clients, and all Convene departments in an attentive, friendly, courteous, and service-oriented manner. Develop event timelines and communicate any and all pre-production deadlines. Schedule and host kick-off calls with clients. Prepare and distribute all room diagrams. Work closely with internal culinary and service team to finalize menus and timing. Work closely with internal AV team to plan the client’s run of show and vision for events as needed. Manage event data within the CRM system, ensuring it serves as the source of truth for program details, financials, and client communications. Responsible for the creation of PEO’s (Program Execution Orders), program diagrams, and invoices. Conduct weekly event meetings and regular PEO meetings. Conduct pre-event and post-event debriefs for our internal stakeholders. Follow up with the client with any post-event deliverables. Provide status updates to internal and external stakeholders on pre-production. milestones to ensure successful delivery on the day of the event. Ensure accurate billing and transparent cost communication, managing add-on charges and providing clients with clear financial breakdowns throughout the event planning process.

What We Look For: 

Minimum 5 years in Hospitality or related industry, 3 years in Event Management. Prior experience in experiential event planning and project management. Comfort using web based collaboration tools including, but not limited to Slack, Salesforce, Google Suite, event diagramming platform. Strong business acumen, effective communication skills and client relationship management. Ability to apply creative problem solving and escalation.  Ability to remain flexible and adaptable.

Compensation: 

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Base Salary:

Salary Min: $80,000  Salary Max: $90,000

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors

Who We Are:

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection.The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.
Learn more at https://convene.com/.

We’re Here For You: 

At Convene, you’ll receive:

Health and Wellness

Excellent health coverage for you and your family starting day one 24/7 virtual care through Centivo Care Employee Assistance Program: emotional well-being and support for everyday life Fertility & family planning through Kindbody

Time Off and Work-Life Balance

Generous paid time off plus time off for your birthday A Holiday closure each year to allow all employees to unplug and recharge Paid time off for new parents: maternity, paternity, adoption

Financial Support and Benefits

401K plan with company matching Financial support for education: for attending conferences, taking courses, or gaining certifications

Professional Development and Recognition

Continuous professional and personal development support Employee recognition and reward programs to mark achievements and milestones

Community and Impact

Opportunities to volunteer, donate, and participate in community give-back initiatives The opportunity to have a significant impact on your team and the business in the work that you do

#LI-DK1