Description The incumbent will possess thorough knowledge of the organization, and have the proven ability to make sound judgments on a day-to-day basis regarding assigned and ad hoc duties. Prioritizes inquiries and requests while troubleshooting conflicts with little guidance. The Senior Executive Assistant will have the ability to work independently on and manage multiple projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion. Duties include scheduling of appointments, preparation of external / internal correspondence, telephone/visitor screening, arranging complex and detailed domestic/international travel arrangements, coordination of meetings and receptions, preparation of presentation materials, maintenance / filing of documents, preparation of expense reports. May perform ongoing maintenance to various data bases and generate reports. Assist in arranging large colleague meetings/events including senior leadership staff. Primary responsibilities include + Manage multiple projects simultaneously/in a timely manner. + Coordinates internal/external meetings, conference calls, and domestic/international travel. Schedule management. + Displays excellent communication skills in working with clients (internal/external), and vendors. + Reports and presentations including advanced graphics. + Accurately tracks expenses/process and submit expense reports in a timely manner. + Distributes agenda, meeting packages, and responsible for meeting minutes. + Data entry/filing. Qualifications, Education, Certifications and/or Other Professional Credentials + Senior administrative experience of 5 - 7 years required + Ability to work with limited supervision, independent + Strong prioritization and problem solving skills + Solid written, verbal and communication skills + Attention to detail and sensitivity to deadlines + Ability to multi-task + Excellent customer service skills + Proficient in Microsoft Office Suite including Outlook, Word, Excel and PowerPoint. + Specific experience in creating and editing PowerPoint presentations is desired. + Strong ability to manage travel and expenses timely and accurately. Hours & Work Schedule + Hours per Week: 40 + Work Schedule: Monday-Friday Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 12/30/2024