JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Description - Sr. Manager, Facilities

Overview: We are seeking a highly skilled and experienced Sr. Manager, Facilities to lead our team in delivering exceptional facility operations, services, and maintenance activities at assigned location(s). This client-facing senior position is responsible for ensuring cost-effective operation and maintenance of client assets while providing a safe, clean, compliant, and comfortable work environment. The ideal candidate will excel in budget development, cost control, service provider coordination, and team leadership.

Essential Functions:

Leadership and Team Management:

Oversee staffing, performance, and development of facility associatesProvide regular performance feedback, coaching, and development to direct reportsCollaborate with account senior management on succession planning and personnel mattersManage other Facility Managers as required

Client and Stakeholder Management:

Interact extensively with internal and external customers to ensure seamless service deliveryEstablish and maintain high levels of client satisfactionAlign operations with client-specific Master Services Agreement (MSA) and JLL business objectives

Facility Operations and Compliance:

Ensure safe, reliable, and compliant operations of all site assets, functions, and servicesEstablish a safety-first culture and improve safety and environmental performanceEnsure labor compliance and quality-related proceduresDevelop and manage site management plans, including KPIs and SLAs

Financial Management:

Develop and manage detailed annual operating budgets for assigned locationsProvide monthly/quarterly/annual operational and financial reportingOversee capital and expense budgets and associated projectsNegotiate new contracts and maintain existing ones

Continuous Improvement and Innovation:

Develop and implement programs to reduce operating costs and increase productivityRecommend and implement solutions for complex maintenance and operational issuesExport and import best practices across the account and JLL

Vendor and Supplier Management:

Coordinate with key subcontractors and suppliers on goal setting and performance reviewsCollaborate with account supply chain and sourcing teams on national and regional opportunitiesMaximize utilization of preferred vendors and diverse suppliers to meet client and JLL targets

Education and Experience:

Bachelor's degree or equivalent work experience in facilities management with technical emphasis in mechanical and/or electrical disciplines12+ years of facility management or building operations experience5+ years of supervisory experienceExperience managing third-party service providers for hard and soft servicesExperience supporting safety and environmental programs in facility management operations

Knowledge, Skills, and Abilities:

Strong leadership and supervisory skills with ability to coach, mentor, and trainExceptional customer service orientationExcellent relationship-building skills in matrix management organizationsSuperior organizational and problem-solving abilitiesStrong communication and interpersonal skillsAbility to manage multiple projects, priorities, and deadlinesBusiness acumen, including financial planning and analysisProficiency in Microsoft Office Suite, particularly Excel and PowerPoint, and SharePoint

This position offers an exciting opportunity to lead and innovate in a dynamic facilities management environment. The successful candidate will play a crucial role in maintaining operational excellence and driving continuous improvement in our client services.

Location:

On-site –Bengaluru, KA

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.