Welcome page Returning Candidate? Log back in! Senior Facility Manager Requisition ID 2024-48441 Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Location US-CA-HALF MOON BAY Location Name 52203 - (R) RITZ-CARLTON HALF MOON BAY Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Address 2 1 MIRAMONTES POINT RD Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : City HALF MOON BAY Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : State/Province CA Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Postal Code 94019-2376 JobLocation_Header HALF MOON BAY CA United States Position Type (Portal Searching) Full-Time Category (Portal Searching) Parking Operations Management Overview

SP+ is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter.

 

The Senior Facility Manager manages the operation through effective leadership, developing client relationships and superior customer service, human resource management and budget management. Additionally, the Senior Facility Manager leads an effective operation by ensuring all employees perform their job functions to the SP+ standards of operational excellence. This includes:

 

Delivering premier customer service to our clients.Hiring ideal frontline employees and providing them with the appropriate training and tools to succeed.Maximizing profitability through revenue development, facility marketing, cash control procedures and expense reviews.

 

If you’re someone who thrives in an environment where you will be challenged with a broad range of simultaneous duties, this might just be the right opportunity for you!  

 

Responsibilities

 

Revenue Reporting and Budget Management

Ensure that proper parking, security and cash control procedures are followed by all employees, and participate in audits as necessary.Prepare daily bank deposits and ensure all cash receipts are deposited daily into the facility’s bank account. Monitor office audits and cashier reports to maintain vigilance over possible employee theft and/or inefficiencies.Manage the operation’s budget and make recommendations to reach or exceed budget if unforeseen circumstances arise.Identify all procurement and vendor service needs of the location.Perform general accounting duties such as accounts payable, payroll and petty cash.

 

Workforce Management

Identify proper staffing levels, hire, develop and train a team of employees to deliver superior customer service and perform daily job functions. Employees include attendants, cashiers, bookkeepers, and maintenance personnel.Supervise employee performance to ensure all duties are completed to the highest standard, and provide additional training or disciplinary measures as necessary.

 

Client Retention & Satisfaction

Ensure pro-active communication with client regarding opportunities to improve operations.Resolve client requests, concerns and issues diplomatically.Monitor facility maintenance for cleanliness standards and make recommendations to improve the aesthetics of the facility.

 

Marketing & Revenue Optimization

Assist in recommendations to maximize revenues, which may include parking rate studies, local and online consumer marketing plans or prepaid parking services.

 

Safety & Risk Management

Monitor and review all damage claims. Recommend and implement plans or programs to improve safety of operations to prevent the occurrence or reoccurrence of similar claims.Implement all policy and procedures to ensure compliance with all OSHA laws.

 

Qualifications

 

Salary Range: $100,000 - $110,000 annually

Benefits:  Eligible employees will participate in the various benefits plans including medical, dental, vision,  flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

Bachelor’s degree in a related field preferred or equivalent combination of education and experiencePrior experience to lead, manage and motivate team membersStrong customer service skills and focusExcellent verbal and written communication skills Ability to multi-task or work independentlyAbility to react and problem solve quicklyAbility to understand and communicate company policies and proceduresProficient with Microsoft Word and Excel or Google Documents or SpreadsheetsAbility to learn internal computer programsPrior experience developing budgets and P&L review a plusParking management experience preferred but not requiredLicense Requirement:  Must possess a valid state-issued driver’s license with a current address and acceptable driving record

 

 

 

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+  does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.

 

Right to Work Poster

Location US-CA-HALF MOON BAY