Senior Field Service Engineer (m/f/d) - RoboticsAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.
This position reports to

Senior Field Service Manager

Your role and responsibilities

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.You will be mainly accountable for:• Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.• Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.

Qualifications for the role

Completed higher education (HTL or FH) or alternatively a technical apprenticeship in the field of mechanics, mechatronics or electromechanics2 years of professional experience in the field of maintenance or fault service, as a technician in the industrial sector. In-depth knowledge and practical experience in service, maintenance, commissioning and repair of electromechanical systems. In possession of a class B driver's license.Willingness to make regular, even multi-day business trips within Austria.A team-oriented, solution-oriented way of working as well as very good written and verbal communication skills.Excellent German and good English skills

More about us

ABB Robotics & Discrete Automation Business area provides robotics, and machine and factory automation including products, software, solutions and services. Revenues are generated both from direct sales to end users as well as from indirect sales mainly through system integrators and machine builders. www.abb.com/roboticsYou can expect a challenging and varied job in an international environment south of Vienna. You will work in a dynamic team with flexible working hours in a flexitime model. We offer a very high level of training and further education, performance-related pay, various social benefits and the opportunity to act and act independently and on your own responsibility.In addition, we offer you extensive benefits such as the possibility of working from home, meal allowance, company pension scheme, employee benefits, health measures, a stock participation program as well as marriage and birth donations and a gender-neutral parental leave program. In addition, we offer our own company car park at the Wiener Neudorf site, as well as a transport subsidy and a canteen. For this position, a KV minimum basic salary (employees in the electrical industry, as of May 2024) from EUR 46,200 gross per year with an employment of 38.5 hours per week applies. Depending on qualifications and experience, there is a willingness to overpay collective bargaining.We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory