Company Description

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

More about our mission.

Job Description

The team you will join: Servicing Tooling Platform

The Servicing Tooling Platform team within the Servicing Tribe focuses on providing standardised back-office tooling experience for agents and product engineering teams. As a software engineer on this team, you will work on building a scalable and reusable platform that can be used to create efficient, scalable and observable operational processes. You will work closely with cross-functional teams to ensure the smooth operation of our tooling platform, contributing to the overall success of our organisation.

 

Our main vision points are:

We standardise and enable Servicing Operational processes via a common abstractions and out of the box solutions, reliable data and back office tools

We enable the quickest technical solution for product teams building manual work tooling with a wide range of use cases to accommodate the various needs of operational teams

We offer platform-level support for any core and custom problems within our service, along with easy guides for implementation, troubleshooting and analysis

We ensure our service stability will not negatively impact operational work and that the services themselves are secure, all while supporting the deprecation of legacy back-office tooling

What does it take?

A passion for technology, product and user experience

A broad understanding of what it means to be a product engineer to drive measurable customer impact

The ability to work independently and plan your own solutions to problems

Thinking from the customer perspective and putting them at the heart of everything you do as you’ll guide them from their first experience on our landing page to completing a transfer and making sure they’re informed every step of the way

Is that you?

You have at least 7+ years of experience working with modern frontend frameworks such as React (and Typescript) or similar

You have experience working with backend languages and REST APIs

Understanding of good UX and comfortable working with CSS

Desire for creating clean, testable code

Ability to communicate technical concepts clearly to both engineers and non-engineers

Ability to collaborate effectively with cross functional peers in your team such as designers, product managers, analysts, researchers, etc.

It would be a bonus if you also have:

Experience with frontend back office design systems such as Ant Design

Experience working with modern testing tooling such as Jest, Storybook, Cypress or similar.

…but don’t worry we don’t expect you to know everything!

What the first six months in this role will look like:

You’ll have onboarded and found your place through understanding your team, squad and guild vision and how you can contribute

Understanding the Wise product, fintech space and our tech culture

You’ll have fully developed new features, from planning to release, and keep monitoring their adoption once live

Gone through two quarterly plannings and proposed ideas to take your product further

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.