Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

IT IS YOUR TIME!

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. 

If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.

Important: 

- Don’t forget to include a resumé in English in your profile in Workday

- Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method.  If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status. 

Job Description:

Team provides global frontline support to our dealers, industries and various internal business partners for most activities related to the order to cash cycle and relative processes. This includes council for proper legal entity application and transaction flow guidance to ensure all orders and subsequent shipments and invoices are trade compliant and structured to properly flow to downstream accounting and recognize revenue per Master Title Transfer Agreement (MTTA) and Engine Distribution Agreement (EDA).  Provide Industry support with management and oversight of their regional stock accounts and internal pipeline.  Manage Internal, Dealer communications and training on systems and related processes.

What you will do:

- Managing a global Team overseeing order fulfillment activities across E&T to support our Dealers and Customers. 

- Provide excellent support/service to meet the needs of our Dealers and Customers.

- Ensure compliance with company policies and procedures. 

- Developing and executing risk assessments of order fulfillment to ensure that all sites follow established policies and procedures.

- Managing the development, implementation and maintenance of order fulfillment policies and procedures.

- Managing a Global Team to ensure development and prepare them to move into the E&T Industry Teams or other areas across Caterpillar.

- Continue to pursue simplified and standardized processes that enhances the order to delivery experience.

What you will have:

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Basic requirements:

- Bachelor’s degree

- English Pre-Advanced

Top Candidates Will Have:

- English Advanced

Additional Information:

- This position may require up to 10% travel.

Some of the offered benefits*:

·Medical plan 

·Dental plan

·Medicines reimbursement 

·Psychological, Legal, Social and Finance Support Program

·Private pension plan

·Profit share

·Meal assistance 

·Christmas basket

·Transportation 

·Life and personal insurance

·Extended maternity and paternity leave

·Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport

*Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location

The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail, @hotmail, etc.)  to contact candidates. Available vacancies are only advertised through the company's official channels (www.caterpillar.com/careers.html; https://www.linkedin.com/company/caterpillar-inc), and official Caterpillar emails are mandatory followed by the domain @cat.com. Also, the company does not request any type of payment (bank transfer, pix, etc.) for the purposes of the selection process. For more information click on the link: https://www.caterpillar.com/pt/careers/apply-now/help.html

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Posting Dates:

Caterpillar is an Equal Opportunity Employer (EEO).

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