About the Opportunity 

We have exciting opportunities for experienced Senior Guest Services Assistants to join our Operations teams at our Villages located in the The Bowen Basin in QLD.

This position is responsible to supervise and manage the Guest Services team and involves processing bookings, allocating accommodation, performing check ins/check outs, preparing reports and general administration and retail duties. 

Full-time, permanent positions available consisting of on-going rotating rosters (5-2 or 14-7 options – vary per village).  

 

What Civeo Can Offer You 

Rostered Shifts of 10 hours including 30 min unpaid break  Annual Staff Retention Incentive Bonus paid Quarterly *Conditions Apply.  BYO Work Mate Referral Incentive Program *Conditions Apply.  Access to Civeo’s Employee Platform - The Civeo Hive - “Home of reward, recognition, wellness and exclusive staff discounts across hundreds of retailers”.   Food and accommodation provided at our Villages (for those not living locally to the Village).   Access to on-site recreational facilities including Gyms, Hub’s, and Pools (may vary per Village).  Access to wellbeing and employee programs including Employee Assistance Program (EAP)  Exciting learning and development opportunities including internal training and development courses, and nationally recognised qualifications.   

 

About You 

To be successful, you will have: 

Demonstrated relevant work experience at a supervisory level  Experience with accommodation software packages (preferably RMS9)   Capability to work well under pressure  Experience in high volume, fast paced work environments  The ability to train / assist in staff training  Demonstrated experience working successfully in a team  Capability to work well under pressure  Flexibility to work, day and/or night shifts if required for your role  The ability to pass a pre-employment medical including alcohol and drug screening  A National Police Clearance or be willing to obtain  Documentation to prove working rights within Australia  Excellent computer and administrative skills  Cash handling experience   Exceptional communication and customer service skills  Remote work experience (highly regarded) 

 

About Us 

Civeo is a global workforce accommodation specialist that helps people maintain healthy and productive lives while living and working away from home. Civeo Australia has over 14,000 rooms throughout Queensland, New South Wales, South Australia, and Western Australia. We are part of Civeo Corporation, a global company with regional operations in Australia, the United States and Canada with a combined total of over 33,000 rooms. 

Civeo is a proud supporter of mutually beneficial partnerships within our communities, which is why we connect with Traditional Owners and First Nations Businesses, leading the way in sustainable partnerships. 

Aboriginal & Torres Strait Islander applicants are strongly encouraged to apply. 

 

Next Steps 

Live the Lifestyle, Contribute to the Culture, and Secure Your Rewards Today, Your Future Awaits! 

If this sounds like you, please click “Apply Now”. 

 

Fly in, Fly out (FIFO) is not provided.