Requisition ID: 410880
Work Area: Information Technology
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T3
Hiring Manager: Jose Alejandro Hernandez
Recruiter Name: Thais Nadim
Additional Locations:
Enterprise Cloud Services Regional Delivery Expert - ECS Regional Delivery Team (SWAT)
Senior HANA Database Engineer
As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device, SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
Within the Customer Services & Delivery (CS&D) board area, the mission of Enterprise Cloud Services (ECS) Delivery organization is to pave the path for the future SAP by delivering end-to-end Managed services experience during a customer’s cloud transformation journey. We strive to provide a spectrum of cloud deployment options for our customers with our own infrastructure, our partners and through public cloud infrastructures.
The Regional Delivery team (RDT aka Delivery SWAT team) focus on de-escalation and escalation avoidance for ECS customers with the focus on proactive “Go Green” plans. RDT has technical experts who collaborate with various SAP stakeholder and customers to drive de-escalation.
To strengthen our delivery capabilities in the region, the ECS delivery organization is looking for an expert in SAP HANA Database with customer-facing experience to join the RDT.
THE ROLE:
You will be co-responsible to drive continuous improvement to increase operation, availability and efficiency. Infrastructure landscape re-architecture and new technology adoption is another important part. Global thinking and a strong customer focus are essential. Your role will SAP HANA Database – SME, driving critical topics related to Escalation Handling, Incident Management, Problem Management, Service Request, Build/Migration, Go-Live support, High Availability, Disaster Recovery, Backup & Restore.
EXPECTATIONS AND TASKS:
SKILLS AND COMPETENCIES:
Strong experience as HANA Database in Global Operations along with continues improvement experience. Exposure to the automation tools /scripting or processes SAP installations and upgrade, planning, setup, and implementation. Providing technical expertise and support in optimizing and tuning of Systems. Performance Optimization. Application Security, Backup and recovery strategies, performance tuning, System Copies, export-import, high availability, and disaster recovery strategy, export-import. Ready to learn other SAP administrations products like cloud connector, ASE, BTP, etc Organized / Structured in day2day documentation.
EDUCATION AND QUALIFICATIONS:
10+ years of related professional experience Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Technologies Management. Cloud knowledge (e.g., experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP) Professional Certification of SAP HANA DB ITIL certification.
EXPECTED TRAVEL:
Please upload your resume in English. Only English resume's will be assessed.
This an Hybrid Model position - requiring 3 days a week in the office or with customers/partners – subject to local labor law and social partner involvement.
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