Senior Human Evaluation Manager Cupertino,California,United States Software and Services Apple Maps is seeking a top-tier leader for our human evaluation team and ensure the quality and relevance of Maps features! We need someone to lead a team who provides data and insights to improve Apple's products and services, to inform strategic directions, and to improve the user experience. The ideal candidate will possess meaningful professional experience in data annotation, evaluation, and analysis. Do your best work at Apple! **Description** You will: - Collaborate cross-functionally by partnering with analysts, data science, engineering and other teams across Maps and Apple to harness collective expertise and deliver exceptional user experiences. - Oversee the team's efforts to design guidance to collect, grade, analyze, and interpret large sets of data. - Lead the design and implementation of quality assurance protocols tailored to training data and model evaluation. - Develop and implement comprehensive human evaluation strategies and tools. - Define what high-quality data means across diverse projects and ensure these standards are met. - Drive the development of manual and automated processes for multiple concurrent projects ensuring high-quality labeled data. - Drive the execution and delivery of technical projects. - Design and conduct experiments for evaluating rater quality, inter-rater reliability. - Dive deep into both qualitative and quantitative data in order to bring forward actionable insights. **Minimum Qualifications** + 5+ years of leadership and experience managing a team in a cross-functional environment + Extraordinary leadership, communication, and organizational skills + Meticulous, strong analytical and problem-solving skills **Key Qualifications** **Preferred Qualifications** + 8+ years of leadership and people management experience + Experience with Search Relevance and Search Quality + Knowledge of data quality concepts, challenges, and best practices + Experience with AI/ML/LLM + Experience using crowd sourced platforms like Figure-Eight and Mechanical Turk + Vendor crowd management a plus **Education & Experience** **Additional Requirements** **Pay & Benefits** + At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,700 and $349,600, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. + Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) **Apple Footer** Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) . Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) . Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) . Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .