POSITION SUMMARY
The Senior HR Generalist (SHRG), provides administrative and operational support to the Native American Health Center’s (NAHC) Human Resources department. The SHRG administers the day-to-day benefit operations of the Human Resources department. The SHRG also provides support
in all functions and aspects of human resources including, but not limited to fringe benefits, leaves of absences, workers compensation, recruitment on-boarding and off-boarding.

The Native American Health Center is an accredited institution and adheres to the standards of excellence set forth by the Accreditation Association of Ambulatory Health Care (AAAHC) and the Commission of Dental Accreditation (CODA).

DUTIES AND RESPONSIBILITIES
1. BENEFIT ADMINISTRATION: Manage NAHC’s comprehensive benefit plan, including all statutory and non-statutory benefits (i.e. medical, dental, SF health plan vision, COBRA, life insurance, 403(b), 457(b) and the employee assistance program. Ensure Federal, State and City statues are adhered to and reporting requirements are met such as; Affordable Care Act and SF health plan.
2. Handle benefit inquiries to ensure quick, equitable, courteous resolution. Maintain contact with employees and insurance brokers to facilitate proper and complete utilization of benefits for all employees.
3. Review and reconcile monthly benefit invoices to validate accuracy.
4. Assist the Total Rewards Manager during benefit plan renewals and benefit guide updates.
5. Lead annual Open Enrollment events and activities.
6. Conduct bi-weekly benefits orientations at the New Hire Orientation
7. LEAVE OF ABSENCES: Administer mandated and non-mandated employee leaves of absences.
8. Ensure compliance with state and federal regulations and NAHC policies. Process and maintain leave of absences paperwork and all supporting documentation.
9. Assist with the daily flow of the HR Inbox and will respond to e-mail and telephone inquiries or direct to the appropriate member of the Human Resources Department.
10. MANDATED REPORTING: Ensure reporting requirements are met and reports are delivered timely. Reports include, but are not limited to, Look-Back Period (ACA) Report, HCSO, Insurance.
11. (Provider Report), EEOC1, 5500, Non-Discrimination Testing, CA Pay Data reports and other internal and external report requirement.
12. Reports are due to payroll on a bi-weekly basis for COBRA, commuter checks, LOA tracking, Cash In Lieu, and any relevant benefits changes.
13. OPERATIONS: Assist with overseeing day-to-day operational flow of the Human Resources Department
14. Assist HRM with low-level performance and employee relation matters.
15. Maintain employee files as needed. File on bi-weekly basis.
16. Travel to Oakland and San Francisco sites as needed.
17. Employee Safety: Safely performs all duties; follows required protective protocols to ensure personal safety as well the safety of others.
18. Must maintain compliance with ergonomic safety standards; be mindful of posture and regularly practice ergonomic stretches.
19. Quality Improvement: Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned.
20. HIPAA: Keep all protected health information (PHI) confidential and abide by HIPAA policies for the release and disclosure of any PHI. Will report unauthorized use of disclosure of PHI immediately, to supervisor or HIPAA security officer.
21. Will work closely with the Senior HR Manager on day to day operations and managing department needs.
22. Work well under pressure, meet multiple and often competing deadlines.
23. At all times demonstrate cooperative behavior with supervisors, subordinates, colleagues, clients and the community.
24. Other duties as assigned by Supervisor.