Kforce has a client in Saint Paul, MN that is seeking a Senior Implementation Engineer. This position is primarily a Professional Services role where the Senior Implementation Engineer will help new customers deploy, configure, and use the software platform to meet their specific needs. This role may also include working with the Software Development team to create and test new product features. The ideal candidate will be highly technical, have great communication skills, and be hyper-focused on customer success through the course of the project and in the early weeks of operation. Responsibilities * Deploy and configure the client's software at customer sites * Help develop operational procedures and playbooks * Provide input on product enhancements and training opportunities that would improve customer deployments * Partner with other departments including, but not limited to sales, marketing, engineering, training, and customer support * Develop scripts and tools to support deployments, make small product enhancements * Diagnose software performance or algorithm performance issues leading to customer dissatisfaction and determine the solution to be implemented * Proactively identify issues and drive continuous improvement across the company * Respond to customer queries in a timely and accurate manner