About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

This position is a supportive role implementing Managed Security Services (MSS) in a Federal Security Operations Center (Federal SOC) 24x7x365 environment. The Federal SOC function is to provide customers with firewall, continuous monitoring, protection, prevention, and detection services as well as reporting and incident analysis based on events collected from multiple sources.  

This position will be responsible for providing the technical support to design and implement one or more of the following services: Panorama Managed Prisma Access Solution, Federal Government Enterprise Infrastructure Services (EIS): Managed Firewall, IDPS, End Point Protection and incident response.

Location

This is a work from home position within the U.S.

The Main Responsibilities Performs a long-term project leadership role working towards the development of new solutions, processes, tools, systems that have company-wide and possibly industry-wide impactsFrequent contact with senior leadership of customers and contractors for the purpose of creating and presenting innovative long-term solutions and managing key relationships.  Acts as a resource within the engineering and scientific communities to develop solutions or handle the most complex tasks for which existing methods and procedures may not applyProvides consultation and advice to Federal customers, engineers and management regarding work functions, processes, methods, procedures, and tools.  Develops and delivers technical and process training, including, documentation in areas of expertise and innovative areas of technologyMaintains an industry-wide perspective on emerging and evolving technologies and implementations, in order to ensure corporate directions/strategiesCandidate is considered a SME in 3 or more of the listed security requirementsIf not previously approved, candidate must be willing to submit for a required government suitability clearance up to TS/SCI What We Look For in a Candidate Federal government– for the Networx/EIS (MTIPS) program, provide operational support on the Palo Alto platform; coordinate efforts with Lumen groups (FedNOC, Architecture and Engineering, Product and Sales) - networking skills (BGP routing background) are required. Need strong communication skills to prepare MOPs for scheduled maintenance involving multiple support groupsPanorama Managed Prisma Access - The Federal SOC TIC 3.0 Remote Worker Architecture is based on Palo Alto Prisma Access and Panorama IntegrationActive Palo Alto Network-s Certified Network Security Engineer (PCNSE), Palo Alto Prisma Cloud Certification (Palo Alto Certified Network Security Engineer [PCNSE], Palo Alto Certified Cloud Security (PCCSE) requiredExperience of deploying and managing Prisma Access with PanoramaCloud Support Azure Authentication with PrismaExperience integrating SAML and Prisma/Palo Alto FirewallsExperience administrating firewalls policies, analyzing firewall security & traffic logsExpert knowledge of IPSEC VPN configuration and troubleshootingExperience working with Active Directory Services including ADFS and SAML/SSO integration with Next Generation FirewallsNetworking expertise on TCP/IP communication and knowledge of common application protocols and how they workHands-on experience with security solutions such as Next Generation Firewalls, remote access and site-to-site VPN technologies, DLP, Data Security, regex expressions, Web Proxy, SSL Decryption and offloadingExperience working with Juniper and Cisco routers and switchesExperience of managing and deploying agents and applications on Windows, MACs and mobile devicesExperience with creating and enforcing Host Information Profile (HIP)Experience with Linux, automation scripting with Python and GitLab / ansible Tower SupportSupport of SOAR PlatformSupport in VMware InfrastructureThe ability to provide consulting, policy reviews, training, security audits and advisories, as well as support for malware/DDoS attacks, internal compromises, and other malicious events will be part of this skill setBe part of On-Call Rotation

Preferred: 

Power User of any SIEM (Security Incident and Event Manager) application is desired - Splunk power user experience/exposure; expertise with all aspects of managed firewall and VPN (IPSec and SSL) technology desiredKnowledge on Palo Alto or multiple platforms (Fortinet, Check Point, Palo Alto, or Juniper SRX) is desired; the Federal SOC MTIPS Architecture is based on Fortinet platform (Fortigates, Fortimanager, Fortimails, FortiAnalyser, FortiAuthenticator and FSSO Agent)Ability to develop, implement use cases based on event correlation and business requirementsAbility to create reports + dashboard deliverables based on event correlationExcellent incident reporting skills are desired; forensics background is a plusKnowledge of any IDPS applications– Sourcefire, SNORT, and /or Fortinet; event analysis via SIEM or vendor application is desiredSDWAN remote office implementation experienceDesired Expertise but not limited to the areas of stateful packet inspection, address translation, denial of service, URL filtering, content inspection, content reporting, configuration, and change managementRecognized industry Certifications: Required Palo Alto PCNSE, PCCSE and CCNA, CCNP, CISSP, NSE7 would be considered a plusCompensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

 

$82,969 - $110,625 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$87,117 - $116,156 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$91,266 - $121,688 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

 

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

 

Learn more about Lumen's:

BenefitsBonus Structure

Requisition #: 336526

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

 

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

 

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

 

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline
02/15/2025