**Calling all innovators – find your future at Fiserv.** We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. **Job Title** Senior Infrastructure and Operations Engineer **What does a successful Senior Infrastructure and Operations Engineer at Fiserv do?** You will be a part of a team supporting the delivery and implementation of the Commerce Hub platform. You will lead and coordinate infrastructure and business projects, ensuring all development activities align with the best practices and standards set by Fiserv. In this role, you will be an escalation point of contact for Commerce Hub application and must be able to handle challenging issues related to supporting various applications and systems. Participation in an active on-call rotation is essential to maintaining acceptable levels of service delivery for our clients. **What you will do:** + Develop and manage applications in a Cloud Computing environment using AWS, Apigee PCF, Kubernetes, and Docker. + Collaborate with Engineering and Solutions teams to review software enhancements and provide design feedback. + Provide technical support, troubleshoot issues, and resolve incidents. + Create JIRA documentation for the engineering team to correct identified bugs. + Conduct deep dive analysis to identify root causes of problems and incidents, restoring services promptly. + Manage software configuration for host and off-host platforms, including change deployment, execution, job scheduling, release management, and implementation. + Troubleshoot and restore services to applications, networks, and systems using industry-accepted techniques. + Create and maintain Continuous Integration and Continuous Delivery (CI/CD) pipelines to automate deployments. **What you will need to have:** + 6+ years of information and operations engineering experience. + 5+ years of experience reviewing java code. + 5+ years of experience with monitoring tools such as, Splunk, Grafana, Cloud Watch, AppDynamics, and Dynatrace. + 5+ years of experience supporting Restful APIs and web services. + 3+ years of experience in application integrations and release management utilizing tools such as Jenkins, Gitlab, Harness, IaaS, PaaS, Elk. + 3+ years of experience with AWS, Google Cloud or Azure. + Bachelor’s degree in computer science, engineering, or a related field, or an equivalent combination of education, work, and military experience. **What would be great to have:** + Experience writing queries and scripting. + Experience creating SQL queries. + Proficiency at handling multiple projects with competing deadlines. **Important info about this role:** + We’re better together. This role is fully on-site. + This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered. \#LI-NL1 This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington. _Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._ Thank you for considering employment with Fiserv. Please: + Apply using your legal name + Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). **What you should know about us:** Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune _®_ magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. **Our commitment to Diversity and Inclusion:** Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. **Warning about fake job posts:** Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.