Client Reference Code: 2024-38023

JOB SUMMARY
This position is responsible for designing, developing and maintaining curricula and programs used to train employees in a variety of functions. Conducts needs assessments, selects instructional models, and designs instructional content. The scope of responsibilities also includes development of instructional materials in consultation with subject matter experts. Curates content and teaches experts how to generate and share content. Ensures that instructional programs are effectively implemented. Evaluates content and adjusts as required. Conducts standard to moderately complex instructional design projects. This position requires at least 4 years of design or development experience.

MAJOR DUTIES AND RESPONSIBILITIES

Collaborate with leadership team and business subject matter experts to design engaging learning that enhances business performancePartner with the business to create clear learning objectives in support of business goalsDesign and develop high-quality learning content to meet the needs of the supported audienceConduct reviews of training materials to ensure learning objectives are metProvide enhancements and revisions to existing materials based on SME/Stakeholder feedbackMaintain current knowledge of latest industry tools and processesCollaborate with assigned L&D Staff, Manager(s) and/or Director(s) to create quality training deliverablesActively participate and/or facilitate in in-person or virtual meetings as needed to support learning projectsMaintain accurate status of projects, milestones, and tasks in the team project tracking toolFacilitate in-person or virtual “train the trainer” sessionsDiagnose and escalate risks to design projects to appropriate L&D leaders and stakeholdersCollaborate with leadership team and business subject matter experts to design large-scale, engaging learning that enhances business performance, with minimal supportDesign and develop comprehensive learning solutions, incorporating multiple deliverables (online, video, simulations, Instructor-led, Virtual, etc.), to meet business and performance objectivesDevelop storyboards to support eLearning designManage all functions of eLearning design, including storyboarding, scripting, assessment, and multi-media inclusionCreate and implement evaluation plans to demonstrate business impact of training initiativesAchieve and model team quality standards in all aspects of learning design while managing 3-5 projects at a timeProactively partner with internal customers to determine performance and training needsDesign instruction that reflects an understanding of the diversity of learners and groups of learnersManage external resources to maximize cost effectiveness and qualityApply business skills to managing instructional designPromote collaboration, partnerships, and relationships among the participants of a projectServe as a mentor and/or knowledge resource to less experienced designersModel the adoption of ongoing improvements in team processes and standardsDevelop partner relationships with SMEs and stakeholders to ensure that training meeting expectations beyond initial implementation Perform other duties as requested 

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand EnglishCritical thinking and analytical skillsAbility to prioritize and organize effectivelyAbility to communicate orally and in writing in a clear and straightforward mannerAbility to communicate with all levels of management and company personnel, including ExecutivesAbility to deal with the public in a professional mannerAbility to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook)Ability to leverage advanced and emerging digital learning tools, delivery methods, and platformsAbility to provide guidance and support to others on using designated technology to perform tasksAbility to select most effective tools, delivery methods, and platforms based on internal customer needsAbility to develop technical skills to increase personal capabilities, speed, and quality of learning interactions

Required Education
Bachelor’s degree in Education, Adult Learning or equivalent experience

Required Related Work Experience and Number of Years

Instructional Design and development experience - 4+Project management - 3+

WORKING CONDITIONS
Office environment - in Stamford CT headquarters must work in office 4 days per week.

Job Code : HTR348

2024-38023
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The pay for this position has a salary range of $73,200.00 to $117,200.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

FCC Unit: HQ452 Business Unit: Community Solutions Zip Code: 13214

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