Requisition ID:  83087 

 

FPL Energy Services (FPLES) operates 14 unique businesses and is continuously creating new businesses to serve residential, commercial and governmental customers to deliver savings and protection. Our smart, reliable and affordable solutions span a broad array of offerings, including, but not limited to, LED lighting, home protection plans, natural gas supply and backup power generation. FPLES is passionate about delivering exceptional employee and customer experiences through a highly engaged culture. Headquartered in South Florida, FPLES is an unregulated subsidiary of NextEra Energy, the world’s largest wind and solar energy producer in the world. Do you want to create innovative business solutions? Join our world-class team today!

 

Position Specific Description

The role works with developers and business partners to understand website tracking requirements, creates technical designs for developers and validates using Adobe Analytics, Launch and Target. The role also offers opportunities to gain exposure to AEP and other Adobe platform products so any previous experience or exposure to data sciences or data modeling would be ideal.

Good technical, analytical, and documentation skills are important in this role, as is a willingness to perform detailed testing and validation of implemented Adobe solutions.  This is an analyst position, however, technical experience or some development experience is a plus and would be helpful in the analysis of web cookies and validating web page event firing.   The individual should be comfortable working independently in a high-performing team.
 

Develops a strong familiarity with business processes that are in their area of business focus Establishes and manages effective customer relationships with users of business, financial and operations systems, as well as technical team members Responds to requests, identifies conflicts, and makes recommendations where needed Devises or modifies procedures to solve complex problems Must be hands-on and work as part of technical analytics team for data framework implementations Uses knowledge of business processes to identify interdependencies and functional gaps Builds strong working understanding of the technical solution being delivered and analyzes and determines failure points in the solution Contributes to the application testing process Creates and updates documentation, as appropriate Maintains a familiarity with market trends in technology Performs other job-related duties as assigned
 

Job Overview

This position assesses, designs, develops, integrates and troubleshoots technology to support business processes. Employees provide technical or functional guidance to project or work teams, as needed within specific or multiple disciplines. This position is accountable for ensuring the reliability, performance, security, and continuity of IT systems, as well as ensuring that excellent technical support services are provided.

Job Duties & Responsibilities

•  Analyzes, designs, develops, tests, debugs, implements, maintains, integrates, customizes and enhances existing or new systems

•  Applies appropriate Agile or development methodologies, system development lifecycles, tools, and technology

•  Automates the handoff of code releases from development to operations (DevOps)

•  Participates in the change management and  service ticket management processes, including receiving, resolution monitoring and ensuring customer satisfaction

•  Leads projects when needed and builds strong working understanding of the solution being delivered

•  Ensures user satisfaction by providing preventative maintenance, troubleshooting, and timely resolution of more complex problems

•  Designs, develops and  tests experimental application work to test new ideas with bounded cost and time frames

•  Ensures that applications processes are conducted in line with corporate social responsibility, security, compliance, environmental, and technical policies and applicable standards and legislation

•  Acts as liaison with regulatory agencies, vendors, and contractors on matters relating to computer systems as required

•  Defines metrics and monitors Service Level Agreements (SLAs) for systems being developed

•  Performs other job-related duties as assigned

Required Qualifications

•  High School Grad / GED

•  Bachelor's or Equivalent Experience

•  Experience: 4+ years

Preferred Qualifications

•  Bachelor's - Information Systems

 

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

 

Employee Group:  Exempt
Employee Type:  Full Time
Job Category:  Information Technology
Organization:  FPL Energy Services, Inc 
Relocation Provided:  Yes, if applicable

 

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

 

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

 

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

 

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.

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