Hybrid, Utah, USA
49 days ago
Senior Learning Experience Designer

We Go Beyond:

At Beyond, we believe that everyone should “Be You!”. Beyond is a community that upholds a culture of understanding, acceptance, and respect. We believe a person’s individuality is at the core of diversity, and those traits, beliefs, and characteristics should be valued and embraced. Living by this ethos is essential to the success of our business. Our goal is to foster a more diverse environment where every employee visibly demonstrates inclusive behaviors and respect for individuals.

** Utah candidates only, hybrid schedule**

Essential Duties and Responsibilities

Development/ Introduce and Launch Strategies:Design and implement scalable marketing content strategies across multiple organizations and audiences.Develop, implement, and maintain comprehensive marketing messages for internal, external, and digital interactions.Create and promote a standardized style guide and narrative, ensuring adherence to the corporate brand tone and voice.Team Knowledge and Communication Management:Manage a team of Learning Experience Designers to develop and maintain knowledge bases, communication campaigns, in-app content, and business-facing materials.Customize digital training solutions to address business problems and improve training and communication processes.Collaboration and Communication:Develop and maintain cross-functional relationships with internal departments, including business leaders, managers, technical resources, and stakeholders.Collaborate with functional organizations to develop specifications for training content and curriculums.Work closely with subject matter experts (SMEs), business owners, executives, and developers to identify and execute training programs.

Performance Monitoring and Improvement:Monitor and report on the effectiveness of training programs and learner performance.Identify areas for operational improvement and promote quality achievement and performance improvement.Act as a role model for learners and other team members.Research and Needs Assessment:Research the effectiveness of various digital communication forms for training and internal communications.Conduct assessments to identify development needs and recommend appropriate training methods.Knowledge Management:Manage internal and external knowledge bases and implement improvements based on industry standards and evolution.Legal Compliance and Miscellaneous:Follow legal policies and perform other duties as required by management.Represent the company's culture to the rest of the organization.

Qualifications and Requirements

2+ years of experience in the eCommerce industry developing strategic business plans for product lines, writing sales, promotions, and marketing content, and launching new products from consumer insights.Advanced knowledge of Microsoft Office applications: Word, Excel, and PowerPointUX Principles: Familiarity with basic UX principles and best practicesInstructional Design: Familiarity with ADDIE methodologyDesign Tools: Knowledge of Figma, Basic image editing skills (Snagit or Photoshop), Basic graphic design skills (Canva, Adobe InDesign, Adobe Illustrator a plus)Management: Management experience, Product management experience preferredWriting and Editing: Ability to create microcopy, Advanced skills in grammar and copy editing, technical writing skillsAdult Learning: Proven understanding of adult learning theories and methodologiesWeb Development: Proficiency in basic webpage code and design preferred (HTML, CSS), Knowledge of front-end development a plusDigital Tools: Familiarity with page building, document storage, and knowledge base management, Familiarity with Google Analytics (ability to search for basic reporting on pages, and interpret results)User Research: User journey mapping, User researchVideography: Basic videography (Camtasia, PowToon)

Education

Bachelor's degree or equivalent industry experience required​.

Physical Requirements

Must be able to sit and/or stand for long periods at a time.

Equal Employment Opportunity

It is company policy to provide equal employment opportunity for all applicants and associates.  This policy includes our commitment to ensure that all employment decisions are made without regard to race, color, religion, gender, national origin, disability, pregnancy, veteran status (including Vietnam era veterans), age, sexual orientation, gender identity, or any other non-job-related characteristic protected by law.

Who We Are:

We’re a passionate group of collaborative problem solvers and creative innovators, working on cutting-edge technology. From building award-winning retail applications (with amazing AR functionality) to creating leading blockchain and machine learning technologies, each of us embodies a unique value and contributes a diverse perspective to the team.

What We Offer:  

401k (6% match)

Flexible Schedules

Onsite Health Clinic

Tuition Reimbursement, Leadership Development Program, & Mentorship Program

Onsite Fitness Center

Employee Resource Groups (LatinX, Black Employee Network, LGBTQIA+, Women’s Network, Women In Tech)

And More…

*Benefits vary based on position, tenure, location, and employee election

Physical Requirements:


This position requires you to sit, stand and perform general office functions. You may also be required to lift up to 25 pounds occasionally. Bending, stooping and reaching are also frequently required.

Equal Employment Opportunity:


It is our policy to provide equal employment opportunity for all applicants and associates.  This policy includes our commitment to ensure that all employment decisions are made without regard to race, color, religion, gender, national origin, disability, pregnancy, veteran status (including Vietnam era veterans), age, sexual orientation, gender identity, or any other non-job-related characteristic protected by law.

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