PURPOSE According to prescribed policies and procedures and under the supervision of the Executive Director/Administrator assumes responsibility for selling units to qualified applicants, coordinating occupancy with the sales staff, reporting activity and managing leads.

ESSENTIAL FUNCTIONS  Conducts open houses and special events within the community which promotes the Organization/Facility.

 Provides presentations and information to prospective clients.

 Works within current lead management system for proper filing of leads and follow-up.

 Follows-up with leads in order to progress from initial inquiry to visit sale.

 Conducts tours assisting prospective clients and decision makers to select a living unit.

 Obtains new applications and support documents for residency.

 Records and files all communications between campus and prospective resident pertaining to sales process or occupancy.

 Provides pertinent information to site operations for efficient move-in process.

 May supervise sales and administrative staff as assigned, including but not limited to, hiring, training, coaching, evaluating and directing.


EXPECTATIONS  Demonstrates and maintains a positive, professional manner, manages time efficiently and effectively, provides leadership as a role model to promote a team approach, collaborates and participates in policy creation and appropriate problem solving methods.

 Must adhere to all policies, procedures, terms and conditions set forth in the National Church Residences’ Employee Information Guide (EIG), the Code of Conduct, as well as any facility handbook, including but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.

 With respect to Resident Rights, ensures all care is provided with respect and dignity for the residents/clients, their families and the staff. Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other
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corporate compliance, drug free workplace, safe work practices, all federal, state and local regulations and laws.

 Completes all annual education requirements timely, including but not limited to Compliance, Privacy, Security and HIPAA training and exhibits behavior as set forth by the Code of Conduct in the performance of their duties.

 Performs other duties as assigned.


JOB SPECIFICATION SHEET- Senior Sales Consultant


Education: Bachelor’s Degree or equivalent work experience required.

Experience: Four to Seven years in a sales environment.

Mental: Must have the ability to speak, read, write and understand English. Must display good verbal and written communication, comprehension, and interpersonal skills.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.