Summary The Senior Living Business Manager is responsible for managing, coordinating, and directing the administrative support and non-clinical operations of the outpatient clinic in the Senior Living Community (SLC), and for ensuring that all duties are performed in a timely manner. The Business Manager is also responsible for ensuring that all administrative support to the Senior Living Director and/or the Senior Living Manager functions are operating effectively and efficiently. Responsibilities Responsible for overseeing and maintaining contracts, binders, medical records, and HR/medical files for all clinic agency employees and contract staff in accordance with policy and applicable regulations. Responsible for reviewing, reconciling, and submitting invoices to Home Office in accordance with LHC Group policy. This also includes ensuring payment is issued timely, following up on concerns, and maintaining a positive relationship with all vendors. Assists with coordinating and scheduling of outpatient therapy visits. Responsible for the referral intake duties of the outpatient clinic, including but not limited to insurance verification and authorization, document tracking (i.e. Physician orders, signed POC, etc.), assists with collection of patient insurance co-pays and private pay (when applicable), Responsible for communicating and collaborating with the home health agency (HHA) BM for processing and ensuring successful & timely onboarding and training for all new agency clinic employees/contractors/students. This includes all new hire paperwork such as demographics and employment eligibility (to include drug screening, reference check, and background searches) on an as-needed basis. It also includes ensuring all ongoing trainings are completed timely by all staff. Responsible for managing the payroll process within the clinic, including following all LHC Group wage and hour policies and procedures, as well as all applicable state and federal regulations. Performs regular reviews and audits of compensation practices, provides training to staff as needed, and notifies leadership immediately of any discrepancies or payroll concerns. Responsible for coordination of Personal Emergency Response Program including but not limited to: scheduling, deployment, cleaning, inventory management, and training of staff. Responsible for the procurement and cost-effective inventory control of goods and services of the facility (ex. medical supplies, office supplies, and contracted services) within budgeted guidelines. Creates a welcoming environment for visitors and employees to be productive and satisfied and supports a collaborative work environment with residents and employees of the SLC. Ensures timely & proper processing of paperwork and incident reports related to injury and accident logs. Any other duties as assigned by Senior Living Leadership. Education and Experience Must have at least 1 year of healthcare experience or 1 year of experience in an office administration role or a bachelor’s degree Must demonstrate strong organizational, written, and verbal communication skills, as well as time management skills. Must be proficient in Microsoft Office suite; experience with WebPT preferred. Strong people and leadership skills are required. Must have the ability to be self-motivated and work independently. Experience with payroll processes, supply management, Human Resources, and basic financial knowledge preferred.