Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Sr Lot Operations Specialist

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

This position provides customer service, processes paperwork, assists with scheduling and performs other administrative functions for the lot operations department. Oversees maintenance/security of lots for safety, cleanliness, and efficiency.

Primary Duties/Key Responsibilities​:

Processes all Lot Operations’ paperwork, forwarding invoices and items to be posted to appropriate areas in a timely manner.

Assists with coordination of sale day lineup and execution of sale day activities (e.g. drive, assist customers in locating vehicles).

Assists with the management of lot and office operations to ensure efficient operations and administration of pre- and post-sale.

Assists management with coordination of departmental scheduling, working with temporary agencies, serving as a point of contact for recording employee absences.

Acts as a liaison between clients and other departments in relation to operation functions.

Responds to customer requests for assistance and ensures timely resolution.

Maintains constant communications with commercial accounts, customer support, zone administrators, coordinators, and leadership to ensure effective coordination of lot operations activities.

Enters vehicle data into computer/data management system.

Follows all job-related safety and health procedures.

Performs other duties as assigned by leadership.

Required Experience & Specialized Knowledge and skills:

High School Diploma/GED and 5 years’ experience in a related field.

OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years’ experience;

OR 7 years’ experience in a related field.

Proficient in Microsoft Office and working knowledge of AS400 systems.

Safe drivers needed; valid driver’s license required.

Basic computer software skills.

Ability to work outdoors in all types of weather conditions.

Ability to sit or stand for prolonged periods of time.

Frequently required to stoop, kneel, crouch, bend, squat and climb.

Ability to lift 1 – 30 pounds (light hand tools, etc.)

Ability to perform repetitive motion tasks, manual dexterity.

Vision abilities required include close, distance and depth perception.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.