Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Management Consultant, Services Business Development

Job Description Summary
Senior Managing Consultant, Services Business Development

Overview:

The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.

• Do you enjoy client interaction?
• Are you motivated by developing new insights into issues and developing recommendations that add real value to clients?
• Can you develop strategies and programs for local, regional and global clients?
• Do you revel in closing deals?
• Do you want to play a key role in driving a world beyond cash?

If so, this is the role for you!

Mastercard Services Business Development is primarily responsible for:

• Working with Mastercard client account teams to effectively manage and help solve issues for client accounts
• Providing clients with custom Consulting and Innovation Services, Digital Labs, Marketing Services, Targeting Analytics and Mastercard solutions that drive sales for Services and Mastercard
• Managing internal and external relationships to help drive Services and Mastercard's businesses

Responsibilities:
• Lead sales calls and new client development for Services across our Commercial and New Payment Flows Business, which includes SME, Corporate Solutions and Transfer Solutions.
• Deliver against sales targets for existing accounts and contribute to Mastercard deal bids.
• Capture senior and mid-level clients’ implicit business needs in the Commercial segment in addition to articulated requests, and identify most critical aspects of the problem.
• Translate objectives into key hypotheses and structure work for large/complex projects or ill-defined problems.
• Leverage deep knowledge of all the Mastercard Services capabilities, specifically in the Commercial and New Payment Flows segment of our business, to structure and offer new and innovative solutions that address client needs and pain points in this space.
• Contribute to formal and informal pitches, from “storyboarding” through face-to-face presentation.
• Create succinct, persuasive written materials tailored to the “level” of the audience.
• Contribute to project delivery, quickly identifying shortcomings in projects and taking remedial action.
• Manage complete capture of assignment knowledge and drive to ensure it is available firm-wide (knowledge management).
• Contribute as a thought leader to the development of intellectual capital, point of views, articles, and blogs.
• Leads Services participation in Mastercard account team meetings as well as client meetings.
• Leads Services participation in account planning sessions.


All About You
• Undergraduate degree required
• MBA or relevant post graduate degree recommended
• Payments and specifically cards experience recommended
• Commercial payments experience recommended

Experience:
• Demonstrated ability to successfully manage and sell to a large client or cluster of clients
• Demonstrated ability to initiate and develop a sale
• Excellent verbal, written and presentation skills
• Excellent analytical and problem solving skills, including ability to frame the customer’s opportunity in financial terms
• Ability to think from the perspective of the customer
• Practical, yet creative and innovative
• Track record of overachievement
• High energy/passion/output
• Positive attitude and team player
• Knowledge of payment eco-system
• Demonstrated ability to oversee large, complex project execution

Due to COVID-19, most of our employees are working from home. We've implemented a virtual hiring process, interview candidates by phone or video, and are onboarding new hires remotely. We value the safety of each member of our community because we know we're all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.