Job Summary

Job Description

What is the Opportunity?

In support of the Financial Crimes Program, the Senior Manager, Customer Due Diligence executes against the Policies, Standards, and guidance designed to identify and mitigate Money Laundering / Terrorist Financing (ML / TF) risk including, but not limited to, Customer Identification Program (CIP), Know Your Customer (KYC), Customer Due Diligence/Enhanced Due Diligence (CDD/EDD), Client Risk Rating (CRR), maintenance of RBC Bank client profiles, and Office of Foreign Assets Control (OFAC) requirements. This role will participate and assist with various AML risk assessment processes; and contribute to the metrics and reporting strategy for the first line of defense (1LOD).

What will you do?

Customer Due Diligence:

Execute all aspects of the RBC Bank Customer Due Diligence program and standards (i.e., CIP, KYC, CDD, EDD).

Create or validate test scripts to facilitate quality assurance reviews of key 1LOD CDD processes and conduct reviews and communicate results to relevant stakeholders and Senior Financial Crimes management.

Responsible for developing, evolving, and maintaining 1LOD procedures, guides, and tools needed to ensure clarity of critical AML/BSA processes specific to CDD/EDD, KYC, CIP, and Sanctions.

Represent 1LOD in new product/service development to ensure that AML/BSA/OFAC compliance risks are identified and addressed.

Assist in the preparation and management of 1LOD CDD elements for oversight testing, internal audits, and regulatory examinations.

Utilize BSA/PATRIOT ACT/OFAC knowledge to research and identify industry best practices and to provide recommendations on implementation.

Manage strategic 1LOD CDD projects that directly impact the success of the overall AML program.

Conducts ongoing KYC research using resources such as internet websites and/or AML/BSA related publications to maintain knowledge of current events and trends affecting compliance with AML regulations.

Leadership and Behaviors:

Leads by example and consistently demonstrates RBC’s Leadership model.

Demonstrates a collaborative approach – exemplifies appropriate behaviors, language and actions supporting a positive and productive work environment on a consistent daily basis.

Establish and maintain positive working relationships with business partners, sponsors, internal and external partners.

Maximizes employee efficiency and productivity through development of methodical analysis and transformational thinking.

Champions Our Collective Ambition, a Values based culture, where Accountability, Collaboration, Integrity, Inclusion, and a Client First mindset drive all actions and decisions.

Provide focus and clarity in establishing individual goals, driving performance management, supporting career development, and rewarding strong performance.

What do you need to succeed?

Minimum 7-10 years’ experience required in Compliance Operations, Project Execution, or equivalent areas

Extensive knowledge of anti-money laundering related requirements domestically including BSA, USA PATRIOT Act, OFAC and other US regulations such as the Foreign Corrupt Practices Act (FCPA).

Sound knowledge of global AML/KYC requirements.

Strong Leadership, facilitation, negotiation, verbal & written communication skills to deal with senior executives.

Ability to identify and utilize internal and external networks to influence situations and establish effective relationships.

Strong analytical & problem-solving skills, with a keen attention to detail.  Accurately defines problems and identifies relevant factors while objectively considering alternatives and anticipating the client impact of possible solutions. 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

Opportunities to do challenging work

Opportunities to build close relationships with clients

#LI-Post

#LI-Hybrid

#TECHPJ

Job Skills

Audits Compliance, Critical Thinking, Customer Due Diligence (CDD), Data Gathering Analysis, Decision Making, Enhanced Due Diligence, Financial Regulation, Group Problem Solving, Internal Controls, Know Your Customer (KYC), OFAC Compliance, Organizational Governance, Quality Orientation, Regulatory Impact Assessment, Time Management

Additional Job Details

Address:

8081 ARCO CORPORATE DRIVE:RALEIGH

City:

Raleigh

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-01-10

Application Deadline:

2025-04-07

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.