About this job
The Senior Technology Manager at CarMax helps bring disruptive innovation to life. They foster a solution driven mindset for their teams and partner with stakeholders to provide innovative solutions that deliver CarMax's strategic mission and plans. This Senior Manager grows people, creates teams that solve problems for our Associates and customers and communicates priorities to stakeholders. The empowered teams of engineers they lead follow the Agile framework and leverage best in class technology to solve complex business problems. With these teams of inspired associates, if you have a good idea, this is the place to be.
Who we are looking for:
The Senior Technology Manager partners with business areas to provide technology solutions and services that align with CarMax’s strategic mission. This position will direct and manage strategic planning, software development, implementation, administration, and maintenance of a suite of application systems and solutions focusing on the CarMax Auctions business. This role involves developing long and short-term technology solutions to achieve business goals and improve profitability, efficiency, and the associate experience at CarMax.
Carmaxauctions.com is a trusted online platform used by thousands of dealer customers to preview and buy wholesale vehicles. At CarMax, we understand that customer discovery and motivation are crucial for user satisfaction and, ultimately, making a sale. Our website utilizes Azure, .NET, React, and other software capabilities to provide a vehicle preview and purchase experience that is best in class.
This position will be responsible for vehicle input, conditioning, and the preview process. The position will also be responsible for auction event setup and the day-of-auction experience.
Position Requirements:
Strategic planning and results focusIdentify the appropriate goals for the teamsPrioritizing objectives and provide a holistic approach to solution recommendations that includes ROI, time to market, scalability as well as alternative recommendationsCommunicationPartner with business stakeholders, peer groups, the Technology management team and key associates.Present the vision to executive management.Communicate the vision to executive management while also providing guidance for the team to support the strategic direction.Team Leadership and Development
Attract, recruit, retain and coach a strong team of skilled and engaged associates aligned to the overall mission.Create clear role expectations and develop associates to reach their full potential – understand their goals and needs, partner in their development, provide advice, feedback, training and advocacy.Technology
Continue to grow one’s knowledge base and stay current with industry trends while also formulating a technology plan for each business area based on in-depth understanding of the current business needs and their future direction.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Passionate about information technologyPersuasive communicator – able to explain complex or intangible concepts to stakeholders at all levelsGood listener – weighs input from multiple perspectives when forming opinions and recommendationsCollaborative and team-oriented work approachExperience gaining consensus among a large, diverse group of stakeholdersExperience managing, training and mentoring others in Technology software development and SaaS/Software Package implementation best practices.Able to easily motivate and inspire team members, peers, stakeholders and executivesInnovative; thinks beyond boundariesAnalytical; solves problems at root cause and prioritizes effectivelyContinuous learner and improvement mentality; never satisfiedComfortable speaking to large audiences and executivesFlexible and open-minded; proactively seeks input from othersEntrepreneurial drive and spirit; enjoys working in a fast-paced environmentHandles constructive criticism with ease; adapts easily and efficiently to changeEDUCATION and EXPERIENCE:
BS/BA degree - Technology related, preferred7+ years of experience in Technology with 5+ years of application systems development and implementation3+ years’ experience managing direct reports3+ years’ experience at a large online company (preferably ecommerce)Experience in Front-end technologies, platforms, Machine Learning, Information Retrieval, Natural Language Processing is a plus.3+ years of experience required leading software projects leveraging Agile practices, requiredIf you think this could be you, let us know and apply!
Work Location and Arrangement: This role will be based out of the Richmond, VA Technology Innovation Center or Dallas Technology Hub and have a Hybrid work arrangement.
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will be considered for this specific role.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
Our Commitment to Diversity and Inclusion:
CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by the law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.