**Unit Description** **The Good Eating Company** is seeking a **Senior Manager, Audio Visual & Technical Services** for our client Northstar 8 **in Minneapolis, Minnesota. Our Client has created exceptional space that sets a new standard in luxury office space, with a unique blend of customers and services.** We are seeking a dynamic manager who is focused on elevating the guest experience. The **Senior Manager, Audio Visual & Technical Services** leads AV/Tech performance and experience throughout Northstar 8, the Skyboxes, the Skygarden, the Rosewood Room and Northstar Golf Club. The **Senior Manager, Audio Visual & Technical Services** also provides general audio-visual and IT support to the General Store, Northstar Cafeteria, Krona Café, and the Walkin’ Dog. The **Senior Manager, Audio Visual & Technical Services** reports directly to the General Manager. Key duties of the **Senior Manager, Audio Visual & Technical Services** : + Execute all AV and IT needs for all hospitality features, including Northstar 8 and the Skyboxes, including but not limited to, setting up and tearing down events, tenant move ins/ outs, and any general client, attendee, tenant, or member support + Collaborate with event planners and operations teams to ensure seamless AV and IT execution of events, addressing any client concerns and special requests + Ensure ongoing operability of high-speed and secure internet throughout all areas. Arrange customer Wi-Fi subnetworks, SSIDs and other client arrangements + Presents upsell and enhancement opportunities during the planning phase to generate post-contract revenue for Northstar 8 and the Skyboxes + Ensure that all audio-visual equipment, including sound systems, projectors, screens, and lighting, are well-maintained and fully operational for events and daily use. This includes regular inspections, troubleshooting, and coordinating repairs or replacements with vendors as needed + Arrange occasional specialty AV beyond the built-in on-site features + Coordinate with network maintenance, managed Wi-Fi and other vendors to ensure customer service and satisfaction + Foster a positive work environment and provide leadership and guidance ensuring exceptional hospitality and service delivery to clients, attendees, and members + Ensure the ongoing training and operability of golf simulators and coordinate any necessary repairs **The Good Eating Company was cooked up in London in 1999 around the kitchen table, over several bottles of Ribera del Duero. We had the dream of bringing restaurant-quality food to onsite dining – at a time when uninspiring sandwiches and soggy salads were typically on offer. We're passionate about delectable, fresh food. We take pride in crafting imaginative and well-balanced dishes daily, with a straightforward philosophy: collaborating with forward-thinking organizations that value their members and seek exceptional, creative dining experiences.** **To Learn more about the click here – The Good Eating Company (https://www.goodeatingcompanyus.com/) .** **What We Offer** Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: + Medical, Dental, Vision Care and Wellness Programs + 401(k) Plan with Matching Contributions + Paid Time Off and Company Holidays + Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. **Qualifications & Requirements** Basic Education Requirement - Bachelor’s Degree or equivalent experience Basic Management Experience - 3 years Basic Functional Experience - 3 years of work experience in audio visual or technical support or related field Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer. **Location** _US-MN-MINNEAPOLIS_ **System ID** _977284_ **Category** _Facilities_ **Employment Status** _Full-Time_ **Posted Range** _$67300 to $101640_ **Company : Segment Desc** _CORPORATE SERVICES SEGMENT (US)_ _On-Site_