USA
1 day ago
Senior Manager, Cloud Engineering

ORACLE: As the provider of the world’s most complete, open and integrated business software and hardware systems, Oracle is dedicated to unleashing innovation by simplifying IT. With more than 30 years of information technology innovation, Oracle is the recognized industry leader in enterprise application and technology solutions.

ORACLE CLOUD: Oracle Cloud is a Generation 2 enterprise cloud that delivers powerful compute and networking performance, a comprehensive portfolio of infrastructure and platform cloud services, and the world’s only self-driving autonomous database. Built from the ground up to meet the needs of mission-critical applications, Oracle Cloud supports all legacy workloads while delivering modern cloud development tools—so enterprises can bring their past and build their future.

The comprehensive nature of Oracle Cloud is a key selection consideration for customers. Oracle has the broadest cloud portfolio in the industry, delivering a complete range of production-level, cross-functional business applications for each part of an organization with information and data shared seamlessly across Oracle Cloud Applications and other systems. Business users have the latest innovations at their fingertips across sales and marketing, customer service, finance and accounting, supply chain management, human capital and talent management—all enriched with social engagement and collaboration tools and an intuitive user interface that works on any mobile device. These applications have been architected on a modern and open cloud platform and infrastructure to simplify integration needs and lower an organization’s total cost of ownership.

With such extensive functionality across business processes, customers can solve their business problems with complete solutions that give them end-to-end execution and complete visibility.

Oracle Cloud Infrastructure (OCI) is clearly differentiated, being far more performant, more secure, more reliable and cost efficient as compared to others in the market. Oracle has fundamentally innovated in the IaaS space and continues to gain market share aggressively. Oracle Data Platform is anchored by Oracle Autonomous Database (ADB), which offers the most innovative “self-driving” capabilities in the data tier in the marketplace. Combine with ADB, Oracle cloud also offers a complete application development platform that includes app dev, security, integration, identity management, analytics, big data and AI/ML among other far broader capabilities.

Key responsibilities

The NACI CDP Technology LOB includes three verticals - Cloud Native/Strategic accounts, ISV, and Professional Services. The Cloud Native and Strategic accounts business includes some large Oracle cloud consuming accounts and contributes to 50% of the total technology LOB revenue. It’s critical that we have an engineering manager for Cloud-native and Strategic business to ensure effective team leadership, driving bookings and consumption growth with strategic and cloud-native accounts, and driving organizational growth. The Sr. Manager role is necessary to maintain the smooth operation of the Cloud-native and Strategic accounts business by providing strategic direction, managing resources, and aligning team goals with the broader NACI Technology LOB objectives. 

The Sr. Manager of North America Cloud Engineering is responsible for providing leadership to a team chartered with accelerating pipeline, help the team to identify and progress opportunities to close and cloud consumption for Oracle Cloud Data Platform services. The Sr. Manager must exhibit a blend of technical, interpersonal, and leadership qualities that help effectively guide and support the team's success. The Manager’s team consists of highly skilled cloud engineers that blend industry experience and Oracle database platform domain expertise to solve the hardest customer issues in the context of strategic sales engagements. The teams’ responsibilities include thoroughly understanding customers’ business requirements, leading the technical pursuits required to gather cloud bookings and assisting in the customer adoption of Oracle’s Cloud capabilities.

In addition, this leader will have a unique perspective based on cloud data platform technology trends and business drivers in the Cloud native industry vertical. They will contribute to key business decisions and customer engagement strategies and initiatives. They will be a vital contributor to our overall Technology Cloud Solution Engineering team. They must develop a comprehensive strategy and drive results by:

Building a strong partnership with the sales team as a manager is crucial for fostering collaboration, aligning goals, and driving mutual success in generating pipeline, progress opportunities to close, accelerate the consumption and support the customer. Engaging with Key Cloud native and strategic customers and going beyond day-to-day transactions and focusing on long-term value, alignment with the customer’s business objectives, and partnership development. Trusting team members with responsibility while providing guidance is essential to avoid micromanaging and foster a sense of ownership. When needed, direct involvement in tasks (player-coach) where actively working alongside the team while providing direction, support, and coaching.  Working with the team members to help customers transform and evolve their business through the use of Oracle Cloud data platform Services. Taking responsibility for both successes and failures shows integrity and builds trust with the team. Leading cross-functional teams of Oracle subject matter experts to help customers design, plan, implement, and govern enterprise cloud strategies and solutions on time. Using domain expertise and analyze industry trends to create GTM design and coordinate as needed for emerging Oracle data platform solutions. Caring about the team’s well-being, listens to their concerns, and supports their personal and professional growth.

Year one critical success factors

Development of positive relationships with the relevant Sales, Product Management and Engineering teams. Proficiency in Oracle Cloud data platform services and sales engineering engagement and execution processes and plans. Successfully engaged and built trusted advisor relationships with some of the largest and most strategic accounts and landed several meaningful and sizable wins.

Preferred personal experience, characteristics and leadership skills

The person stepping into this role should be a high-energy, strategic and technical expert leader possessing a solid sense of urgency with a performance-based track record of success. They will have demonstrated successful expertise with a cloud product technology company. They will be technically adept, possessing a broad combination of skills and experiences reflecting the complexities of Oracle and Oracle’s customers. This role requires technical cloud subject matter expertise and the capability to influence critical and timely ground-breaking change for our customers!

The successful candidate:

5+ years of managerial experience leading and directing teams with many members located remotely and others that support success through a matrixed environment. Proven track record of inspiring and encouraging the team to achieve their best fosters a positive and productive work atmosphere. Efficient management of tasks, priorities, and deadlines ensures that the team remains focused, and goals are met. An experienced and credible technical expert with recognized deep enterprise cloud technical and Oracle and non-Oracle data platform skills. Solid understanding of pre-sales technical customer engagements; deep experience from a pre-sales engineering manager’s point of view; solid understanding of technology evaluation and buying cycle and the forces at play, the specific value chain of the industry with the latest trends, and how technology plays into those. A multifaceted technically-astute manager who understands how to develop pipeline around cloud data platform products, effective ways to progress opportunities to close and promote cloud consumption. A validated and hard-working, high-energy, motivating leader who is transparently passionate and is capable of encouraging and galvanizing an organization. An outstanding communicator who can write, present and effectively adjust messages to meet individual audiences and organizations. Experience in the ability to manage a team during transformational change. A demonstrable ability to navigate and effectively collaborate with other teams and resources in large sophisticated environments.

Personal characteristics:

Expects Results: Consistently drives high standards for each individual, the team, and the organization to accomplish established goals. Driven to over-achieve. Player-Coach: Leading and inspiring teams by actively working alongside the team while providing direction, support, and coaching. Instead of giving commands from a distance, in the trenches with the team, offering insights and experience that can only come from being technology know-how and hands-on.  Communicates and Influences: Clearly communicates information and ideas to individuals and teams in an eloquent, focused and compelling way. Willing to offer intellectual mindshare. Analytical and Instinctual: Compares information from various sources to identify core issues. Uses data to make decisions but also understands that instinct plays a part in innovating. Always uses good common sense. Possesses Business Acumen: Deep understanding of cloud technology, business and operations with the ability to draw from personal experience to make recommendations. Builds and Maintains Successful Teams: Attracts, develops, engages and retains dedicated team members by crafting an environment where people can realize their full potential. Is ego-free. Acknowledges the work of others first.

Education

A Computer Science degree is preferred. An advanced degree is a plus.

Does this sound like you? If so, we hope to meet you! 

Career Level - M3

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