About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Job Summary:

NCR Voyix is seeking a dedicated and detail-oriented Collections Senior Manager to join our Financial Operations Shared Services team in Atlanta. The successful candidate will be responsible for managing the collections and cash applications processes, ensuring timely recovery of outstanding receivables, ensuring accurate and timely posting of customer payments, and maintaining strong relationships with our global customers. This role requires excellent communication skills, a proactive approach, and a solid understanding of collections and cash application processes within a global framework.

Key Responsibilities:

Collections Management: Oversee the collections process to ensure timely and effective recovery of outstanding receivables.Cash Application Management: Oversee the cash application process to ensure accurate and timely posting of customer payments.Reconciliation: oversee reconciliation of cash receipts to customer accounts, ensuring discrepancies are identified and resolved promptly.Customer Interaction: Communicate with global customers to resolve payment issues and disputes professionally and efficiently.Performance Tracking: Monitor and analyze metrics to identify trends and areas for improvement.Compliance: Ensure all activities adhere to company policies, industry regulations, and legal requirements.Process Improvement: Identify opportunities to streamline and enhance collections processes.Reporting: Generate regular reports on performance and present findings to management.Collaboration: Work closely with other departments, such as finance, sales, and customer service, to resolve issues and improve overall customer satisfaction.

Qualifications:

Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.8+ years of experience in collections or accounts receivable management and cash applicationPrior experience working within a global or multinational companyProficiency in collections software and ERP systemsKnowledge of industry regulations and compliance standardsAbility to work independently and as part of a team

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”