McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.
Job DescriptionSr Manager, Delivery Channel Strategy & 3PO will be responsible for definition and execution of RGM in the Delivery channel and supporting the realization of the U.S. business’ goals for first and third-party Delivery. As a key strategic thought partner, the Sr Manager, Delivery Channel Strategy & 3PO will use insights and storytelling to produce optimal long-term financial results. The role will advise cross-functional partners on value driven opportunities within RGM (e.g. base pricing) and outside of Finance, including Marketing, Operations, Technology, Menu Strategy, Global Teams and Franchisees. Externally, the role will interact with Delivery Service Partners – partnering on ways to improve the delivery experience. Projects include supporting our marketing initiatives through development of national and local promotional calendars, addressing in-store operational trends, and executing business cases for strategic growth initiatives. This role will also provide financial analyses in support of the U.S. strategic growth plan and looking at industry/competitive trends to find growth opportunities.
Primary Duties
Owns overall Delivery Economics / P&L & financial impacts of Delivery channelEvaluates activation of RGM within Delivery channel (GMA & 3PO likely to have separate strategies) to understand how to optimize customer value perceptions and business outcomes, including O/O investment in value in the Delivery channelPartners with RGM Core team on optimal strategic approach to base pricing & business rules in alignment with Delivery RGM strategy. This includes partnering on Delivery Pricing research (e.g. Conjoint)Supports cross-functional Delivery Team with dotted line to Sr Dir of DeliverySupports OPNAD DVST & MEC on tactic business case development & post analysis for Delivery channelCollaborate with SIP & Marketing team to understand trends with delivery channel and use that as an input into RGM & growth strategy for delivery channelPerform ad-hoc analysis to aid in strategic planningOpportunity sizing and initiative forecasting, develop business cases & post analysisEvaluate initiatives, both in test markets and on a national scaleConduct business performance analysisInteract with Delivery Service Partners – ongoing negotiations / evolution of business model, partnering on ways to improve the delivery experience and grow, etc.Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $129,800 – $165,490 / per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.
McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.
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