Vancouver, British Columbia, Canada
10 hours ago
Senior Manager, Financial Crime Risk Investigation, External Referrals & Triage for High Risk Investigations (2788)

Work Location:

Vancouver, British Columbia, Canada

Hours:

37.5

Line of Business:

Financial Crime Risk Management

Pay Details:

108,800 - 163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department:

This role is part of TD's Global Financial Crime Risk Management (FCRM) team in the Financial Intelligence Unit High risk Investigations team.  The broader team undertakes high risk investigations to detect, report and mitigate financial crime, as well as to proactively adapt to emerging financial crime risks in TD's efforts to protect the bank and its customers from financial crime, as well as in its role contributing to the broader AML efforts externally in collaboration with the industry and with regulators. 

Job Description Summary

Oversee/manage teams of specialized professionals in the initial triage, analysis, investigation risk mitigation related to AML, Sanctions, Anti Bribery & Corruption for the High Risk Investigations (HRI)  team.  This includes managing the triage for cases referred to HRI through internal referrals, and the teams that manage the investigations referred from external sources such as law enforcement (eg, Production orders).  Also manages the re-review of HRI's cases following customer demarket. 

KEY ACCOUNTABILITIES

Lead a team of specialized professionals and managers ensuring key elements of financial crime risk management such as prevention, detection, investigation, and remediation are effectively managed

The role will manage multiple teams including:Manage the intake and initial review of all referrals to the HRI team to assess and risk prioritize casework, and initiate any early risk mitigation.  This requires skills and experience to make informed risk based assessments at intake through quick targeted investigations, ensuring any cases closed are scrutinized for accuracy, and cases escalated are given the appropriate risk prioritization.Manage the investigations derived from external referrals such as production orders, or other law enforcement referrals.On behalf of the entire HRI team, re-review previously investigated cases for one final review after accounts have been closed / demarketed (aka "One Final Review)

Ensure investigations comply with all aspects of applicable regulatory requirements, are well decisioned, articulated and evidenced. Contribute to ongoing programme and staff enhancements to continue to build out TD's growing programme.Maintain strong understanding of legislation and/or regulations as they relate to own area and ensure investigative processes adhere to established guidelines

People Management:

Management of multiple teams in a fast paced environment with high operational volumes and expectation of timely risk based case managementManaging and hiring through a period of rapid growth, requiring focus on talent acquisition, development and growth.  Strong leadership to drive and embed change in an environment going through a high rate of change.  Ensure that change is adopted as expected, with feedback provided to adapt and change as needed to support staff in the journey. 

Depth & Scope:

Works as part of a team dealing with fast paced, high volume and time sensitive deliverables.  This is a leadership role with a requirement for strong and confident decision making, proactive programme management, people management, and change management. A very strong AML experience set required.Close working relationship with other teams in AML for risk mitigation and shared casework

Education & Experience:

Undergraduate degree5+ years relevant experienceDemonstrated experience in banking, AML regulations, or other financial crime roles, including transactional analysis. People and stakeholder management experience.

Preferred Qualifications:

Understanding of banking and AML regulations. Financial crime designation or proven experience in financial crime risk management. Knowledge of current financial crime risk landscapeStrong judgement and proven experience applying knowledge in a variety of scenarios that may not always be clear.Communication: Excellent verbal and written communication skills with particular experience in writing clearly, including instances of complexity with succinct synopses. Skill in identifying complex problems and reviewing related information to develop/evaluate options and implement effective solutions Ability to contribute toward a cohesive team, and promote a positive work environment aligned with TD's welcome culture Ability to manage competing priorities and deadlines. Ability to work successfully as a member of a team and independently Ability to handle confidential information with discretionLeverage AML knowledge, training and sound judgement to assess cases.  Recommend where appropriate mitigating action to protect the bank and its customers. 

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.


Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet
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