Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud Capacity Differentiated at Scale. Our mission is to deliver capacity for all cloud services predictably through intelligent systems driven by continuous learning and a world class organization. The CSCP Organization is responsible for traditional supply chain functions such as Plan, Source, Make, Deliver, but also manages supportability (spares), decommissioning and disposition of Data center assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters supporting services for more than 1 billion customers in over 90 countries worldwide.

Within Azure Hardware Systems & Infrastructure, the Spares Supply Chain is responsible for ensuring that the right spare part, is in the right place, at the right time and cost to support global capacity requirements. Microsoft has an exciting opportunity on the Spares Supply Chain team for a Senior Manager, Global Customer Operations in the Customer Operations team. The Spares Supply Chain is transforming the Cloud service parts supply chain to enable increased customer focus, quality, and efficiency and this position is a vital part of that journey from a customer facing / focus standpoint.