Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary
The Senior Manager, Health System Implementation is responsible for leading our Health System collaborations, includes leading implementation of new contracts, establish governance to support successful partnership, facilitate clinical and operational integration and serve as point of contact for Minute Clinic (MC) Primary Care. The Senior Manager, in collaboration with internal stakeholders will support execution of strategy and care delivery priorities to align with health system partners.
Responsibilities of the Senior Manager include but not limited to:
Lead Health System implementation efforts for MC Primary care, including assessment of network participation criteria, understanding contract requirements, and defining path to execution.
Facilitate and lead large group discussions.
Serve as point of contact for Health System partners and MC Primary Care practice operations, developing and effectively managing relationships with internal and external parties.
Effectively guide cross-functional teams in progressing to defined outcomes.
Support establishing governance structure with each health system partner to facilitate strategic growth and support ongoing operations.
Overseeing training of new hires on the team and development of policies, procedures, and workflows.
Developing and effectively managing relationships with internal and external parties.
Serving as a resource and subject matter expert
Required Qualifications:
Minimum 5+ years of contract implementation and/or account management experience with health systems, medical groups, or health plans.
Solid contract relationship oversight and implementation skills
Experience and ability to work closely and effectively with contract managers to meet the responsibilities of the contracts.
Solid project planning and management skills and the ability to lead multiple cross-functional project teams to achieve on-time successful results.
Excellent written and verbal skills including formal and effective presentation and ability to impact and influence peers, leaders, and key stakeholders.
Ability to understand data, analyze reporting and make sound recommendations and business decisions.
Critical thinking and problem identification and solving skills along with the ability to manage and execute under pressure with competing priorities.
Strong credibility, positive attitude, and solid relationship management skills in interactions with internal and external customers.
Proficient with Microsoft Office programs: Word, Excel, Outlook, and PowerPoint.
Analyze and report on metrics, identifying trends and opportunities.
Maintain a professional, collaborative, and positive work environment that promotes high performance.
Preferred Qualifications:
Experience in a health system
Understanding of value-based arrangements and/or Population Health management
Education:
Bachelor's degree preferred/specialized training/relevant professional qualification.
Pay Range
The typical pay range for this role is:
$67,900.00 - $182,549.40
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit Benefits | CVS Health
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.