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The WW Commercialization Skills Development Team is the driving force behind empowering our Commercialization teams with the functional, and/or specialized skills needed to optimize long-term success for the BMS portfolio of products. As the Senior Manager, WW Commercialization Home Office Skills Development, you will collaborate with a dedicated team committed to advancing learning and shaping the future of home office skills training for the six critical, cross functional lead roles within the BMS Commercialization Model, including the Brand Lead, HCP Strategy Lead, Patient Strategy Lead, Medical Lead, Access Strategy Lead, and Omnichannel Strategist.  Areas of upskilling for these identified roles include, but are not limited to, financial acumen, strategic optimization and prioritization, omni-channel capabilities, and other prioritized skills associated with HQ Commercialization Skills Model.    
 

What we are looking for:  

The WW Commercialization Skills Team is currently seeking a talented learning professional who is passionate about developing high-impact learning solutions. The Senior Manager role is a home-office based position within PPK or Uxbridge locations, who has the primary job responsibility to effectively consult, develop and selectively execute best-in-class, functionally specific, skills-based learning solutions for Home Office Commercialization within the Marketing, Market Access, and Medical functions (3M roles).

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This role will help to evolve the strategic vision for learning support for in-market and brand agnostic skills-based training.  This role will collaborate closely with the Marketing/Talent Excellence Team, Market Access, and Medical Brand Leads to successfully build learning that supports associated business objectives. These solutions aim to empower the six HQ Commercialization Brand Team Lead Roles with the competencies and skills to be successful.

Who you will work with:

This position reports to the Associate Director, WW Commercialization Home Office Skills, within the Commercialization Learning Centre of Excellence. In this role, the Senior Manager will partner with fellow WW Commercialization Skills team members, Centre of Excellence, and Enterprise Learning to bring an integrated approach to home office skill development. The role will collaborate closely with US/International Commercialization, WW Medical Learning, MAx, Marketing & Talent Excellence and Medical teams to evaluate skills-based training requirements and ensure the successful deployment of these solutions.

Primary responsibilities:

Collaborate with the Associate Director on the strategic approach for annual Commercialization Home Office learning needs assessments across the Marketing, Medical and Market Access functions, combining data from learning platforms (e.g., HR platform, Marketing Excellence Sharepoint, and HO Skills Framework) with internal and external data sources to identify skills-based learning requirements

Consult with International Commercialization, WW Medical Learning, Marketing Excellence, Medical Excellence and Market Access teams to agree and prioritize recommendations for new skills-based training solutions applicable to all Commercialization home office skills

Establish strategies for functional skills-based training curricula to address needs, working closely with curriculum pathway teams to develop and execute a solution deployment roadmap and prioritized learning portfolio

Support the design and development of skills-based training solutions to ensure solutions are high-impact, incorporate adult learning principles, and include sustainability plans to reinforce desired skills and behaviors

Partner with the platform Learning Solutions Leads on solutions that require a combination of technology and skills-based training to define ownership of content creation and establish appropriate ways of working across teams  

Oversee train-the-trainer (TTT) strategies to ensure internal business partners are upskilled in training content, enabling them to effectively deploy skills-based training solutions inclusive of onboarding

Assess program effectiveness, identify synergies and opportunities to drive efficiencies, and evaluate whether programs should start, stop, or continue, in line with organizational goals and objectives

Work with the cross functional partners to evaluate ‘ad-hoc’ skills training requests received to determine whether to proceed with requests 

Partner with Enterprise Learning and other HR Skill Development teams to leverage and implement centralized learning assets and programs and ensure the functional skills training strategy complements enterprise-wide skills initiatives    

Partner with Centre of Excellence LT and WW Commercialization Learning to execute communications strategies and provide support as needed (e.g., presenting at town halls, department meetings etc.) 

Stay abreast of external trends for innovative training solutions and skill needs to ensure future readiness of the WW Home Office Commercialization Skills Team

Operate in a complex cross- matrix environment and effectively connect and collaborate with key matrix team members including HR, Legal, Regulatory and Compliance.

Develop frameworks and content with customization guidance for TAs/Markets

Coordinate training delivery with internal and external partners as needed.

(Disclaimer: The responsibilities listed above are only a summary and other responsibilities will be requirements as assigned)

Qualifications:

Bachelor’s degree or equivalent required; master’s degree preferred

Minimum of 5 years pharmaceutical industry experience preferred

Minimum of 3 years learning and development experience

Experience launching global programs preferred

Marketing/home office experience preferred

Acute business acumen and understanding of organizational challenges

Demonstrated expertise in effective communication, presentation, and facilitation

Intermediate to expert training experience required: including knowledge of conducting training needs analysis, adult learning principles, learning design, development, execution and evaluation

Experience operating in a complex cross-matrix environment and effectively connecting and collaborating with key matrix team members including Marketing,

Demonstrated strategic, forward-thinking, agile, enterprise mindset

Proven performance with a track record of meeting or exceeding goals

Demonstrated ability to manage multiple projects and vendors effectively and simultaneously

Demonstrated track record of developing self & others to drive and enhance performance

Demonstrated problem-solving and solutions-oriented

Proficiency in Microsoft Office Power Point, Excel and Word and other applications

Ability to travel for multiple meeting engagements.

Primary Location: NA-US-NJ-Princeton Pike or Uxbridge, United Kingdom

Job Function: Commercial 

Organization: WW Commercialization Learning, Centre of Excellence 

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

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