Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Wärtsilä Information Management (IM) is a global organization of more than 350 IT professionals who work together to deliver best-in-class IT services in Wärtsilä. IM is responsible for operating and developing the ICT landscape, and in addition is a strategic partner to our businesses, driving innovation to accelerate growth of digital solutions.
We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. Together, we can create new business opportunities and more sustainable future that we can all be proud of. Want to join the ride?
About Wärtsilä
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. We emphasise innovation in sustainable technology and services to help our customers continuously improve environmental and economic performance. Our dedicated and passionate team of 17,800 professionals in more than 280 locations in 79 countries shape the decarbonisation transformation of our industries across the globe. In 2023, Wärtsilä’s net sales totalled EUR 6.0 billion. Wärtsilä is listed on Nasdaq Helsinki. Find more about Wärtsilä: www.Wärtsilä.com
About IM Function
Information Management (IM) is a Global Function that develops, manages and operates IM Services globally in Wärtsilä. We serve and support all employees, functions and businesses in their digital needs. Our organisation consists of six different functions: Business Productivity Services, Data & Technology, Enterprise Architecture, ICT Services, IM Business Controlling & Strategy and Sourcing & Partner Management. In addition to these we have respective I&T Development organisations set up for all our businesses and support functions.
IM offers best-in-class IT services that bring highest possible value for the business.
Purpose of this Role
We are looking for a Senior leader, to lead and manage services and delivery of the infrastructure service/solutions. This role is also responsible to lead a team of people comprising of diverse experience and technology background. Besides this, the role will also be responsible to align and help execute the strategic initiatives of the organization. This position is full-time, permanent, and based in Wartsila India, Navi Mumbai office.
As a “Sr. Manager, Head of Infrastructure Delivery Services”, you will Accountable for end-to-end delivery of Infrastructure services for IT and OT including but not limiting to network services, Citrix services, datacentre operations, cloud infrastructure, hosting services for physical & virtual servers, information security services (endpoint), patching & packaging services, end user and onsite services (service desk). The scope may increase or decrease based on the need. Accountable for successfully deliver technical/business services especially within complex technology environments where the services are highly critical to business continuity. Ensuring that the Wärtsilä’s IT/OT infrastructure and its services are up and running meeting predefined SLA along with daily IT operations & service delivery are properly executed. Define & adopt delivery strategy and enable strategy execution with clear definition, management & monitoring of tactical/ operational activities supporting strategy. Manage annual budget with financial accountability to meet/exceed targets. Manage budget forecast to ensure effective financial control across the team and associated contractual arrangements with support partners. Monitor multiple projects, identify risks and issues in advance and initiate appropriate corrective and preventive actions ensuring performance as per project goals. Provide technical leadership, create, and manage infrastructure plan and standards according to IT strategic plan and roadmap, organize, supervise, and develop Service desk and Infrastructure team. Developing infrastructure plan with capacity management to meet business demands. Mutualize resources, optimize TCO, centralize services, evaluate and establish cloud adoption opportunities. Manage marketing and communication of Service delivery activities with key IM/Business stakeholders Facilitate continuous improvement and operational excellence along with driving suppliers in achieving very high levels of performance consistently. Build and maintain motivated delivery teams, including third party development resources, making sure there is an iterative plan to work towards. Develop strong sense of ownership & business development mindset in your organization. Coach/mentor to develop high performing teams.
As a successful candidate you need to have.
At least 15 years’ experience IT in a large global organisation across multiple geographies.
Rich experiences in leading end to end services delivery, with demonstrable experience with improving service levels and business outcomes in Supervising IT infrastructure services
You have excellent IT technical skills on server, storage, network, security, server virtualization and business continuity and disaster recovery. Experience in cloud services (IaaS, PaaS) IT Infrastructure architecture and capability planning with clear understanding of relationship between application design, data, and infrastructure environment. Experience of working with large diverse and distributed teams in multi-vendor set ups and large in-house IT teams. Large-scale enterprise infrastructure system development and integration. Commercial awareness with large Third Party/Vendor contracts. Vendor management experience will be desirable. Senior stakeholder management (Business leadership teams, IT leadership teams). Collaborative mindset across business functions. Experience of working with large diverse and distributed teams in multi-vendor set ups and large in-house IT teams. Cultural understanding and experienced working in multi-cultural teams. Excellent negotiation, influencing and collaboration skills. Proactive and goal-focused attitude to work with excellent decision-making skills. Self-starter, highly motivated and with leadership quality Bachelor's/Master’s Degree in IT, Business or Engineering from recognized institute.
We Promise
We are passionate about the work we do and hope to find a colleague with a shared passion for smart technologies and a sustainable future. We offer a competitive salary and promote a healthy work-life balance. We foster openness, respect, and trust.
All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation.
Last application date: 11.03.2025
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
This is Wärtsilä
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Discover Wärtsilä IM’s engaging and dynamic culture on YouTube.