Boise, ID, USA
3 days ago
Senior Manager, Loyalty Finance & Analytics

About the company 

Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community.

Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table. #LI-AC1

What you will be doing

This role will play a pivotal part in gathering, organizing, and presenting data used to drive Loyalty growth initiatives and improve the customer's experience and business performance. You will provide key analytics and reporting to inform future direction for the loyalty programs Banner4U, Rewards and FreshPass. You will create insights to influence various business units within Albertsons to participate in the loyalty journey.

The position will be based in Boise, ID or Pleasanton, CA.

Main responsibilities

Perform quantitative and qualitative analyses to build support for strategic growth and new product tools Generate insights and recommendations based on campaign performance results and program KPIs. Create dashboards and reports that highlight key business indicators. Work independently or collaborate with other global analytics functions, in the following areas: customer relationship management, campaign response, and customer satisfaction. Provide analytical support to ad-hoc cross-functional projects. Communicate business performance in a clear and insightful way to the business to facilitate timely and informed decision making. Create presentations that showcase the business value and rationale of rolling out new loyalty initiatives. Be able to tailor the presentations to various audiences (business units, executives) based on their needs. Acquire solid understanding of Albertson's Safeway business and proactively look for ways to provide analytical solutions to business issues. Utilize knowledge and experience with SQL, Excel and Dashboarding tools (Tableau, PowerBI, etc.) to solve business problems.

The salary range is $114,100 to $159,700 annually. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates. 

A copy of the full job description can be made available to you. 

What we are searching for 

Excellent communications skills with respect to translating business needs into a data analysis approach and translating analysis results back into business terms. Ability to synthesize and clearly communicate findings and provide actionable opportunities. Ability to frame problems, dive deep into analyzing complex data sets, evaluate implications and communicate insights. Strong interpersonal skills with the ability to work effectively in a matrixed organization Should have a result-oriented approach and ability to work efficiently within deadlines Highly analytical, strategic, and detail-oriented, with a commitment to excellence and a passion for understanding the business implications of analytical results Proactive, always looking ahead and anticipating consumers & business needs and challenges. Flexible self-starter who flourishes in a dynamic environment; must be able to work with minimal direction High energy, Intellectual curiosity, and passion for problem-solving and comfort with ambiguity.

We believe the successful candidate has these qualifications and experience:

Bachelor's or Master's degree (preferred) in Finance, Accounting, Business, Economics, Information Systems, Statistics or Mathematics. 5-8 years of experience in Finance or Analytics related field. Advanced knowledge of Excel and experience in data analysis or financial modeling. Intermediate experience with SQL and a relevant database platform (Snowflake, Teradata, Databricks, etc. GCP (Big Query), Power BI and Hyperion Essbase a plus. Experience in a Marketing, Merchandising or Customer Analytics environment is highly preferred.

What is it like at Albertsons? 

Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are.

Albertsons is an Equal Opportunity Employer 

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. 

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4). 

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