Regulatory compliance and Quality are a core pillar of the organization. The regional Imaging department enhances patient centered care by promoting high-quality with a focus on delivering on our commitment to safe, effective, equitable, timely and value-driven care. We partner with Quality, Compliance, HVC, NSN, Radiation safety, and Radiology Operations to support our organization’s goals in growth, affordability, and providing consistently exceptional care. The Sr Manager of regulatory, quality and compliance position will be part of a regional Imaging team that supports the overall Quality agenda for the organization. This role will be best suited for a candidate who is comfortable navigating through ambiguity, has a background in Radiology, enjoys problem solving and analytical thinking, and is able to effectively communicate with executive level audiences. This position demands extensive multidisciplinary, cross collaboration with regulators, operational leaders, and executive representatives. This is a collaborative, team-based role that includes a close partnership with educators at the local medical centers across the region. Job Summary: In addition to the responsibilities listed below, this senior manager position is also responsible for managing strategic, enterprise-wide, cross-regional, and/or multi-disciplinary programs to drive exceptional business value for KP; managing and forecasting evolving strategic priorities and providing strategic planning within and across programs to drive and ensure alignment and performance across the organization. This includes monitoring the progress of initiatives across the program and proactively identifying risks and opportunities of strategic business value; raising visibility on critical issues to ensure effective resolution; and identifying, gathering and evaluating data and key performance drivers to understand strategy performance and any gaps. This position is also responsible for managing design plans and supporting the development and execution of change management strategies during key program or organizational changes and transitions; working in a variety of dynamic situations requiring exceptional consulting, internal influence, conflict management, and resource/team management; proactively conducting external research to identify and implement market leading practices; embracing a can-do strategic approach with sound business acumen; and advising and partnering with senior leaders while operating within a fast-paced environment. Essential Responsibilities: + Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units. Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams; motivates teams to meet business objectives. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope; encourages development and consideration of options in decision making; fosters access to stakeholders. + Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and / or services meet requirements and expectations while aligning with departmental strategies. Aligns team efforts; builds accountability for and measuring progress in achieving results; assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate. Communicates goals and objectives; incorporates resources, costs, and forecasts into team and unit plans; ensures matrixed resources are fulfilling service or performance requirements across reporting lines. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams and units to operate in alignment with operational and business objectives. + Manages the delivery of large-scale programs or components with multiple workstreams and strategic business goals across departments, functions, or regions with responsibility and accountability for achieving program outcomes from initiation to close-out in an extended or open ended time frame. Oversees development and execution of highly complex program plans, including scope identification and management, schedule, inter-dependencies, and resource forecast. Proactively manages and monitors the program financials of multiple large-scale programs and ensures they are managed within budget allocations. Oversees and drives program performance to ensure programs effectively deliver maximum long term value or benefit to the organization, and makes adjustments as needed in an uncertain environment where scope may be fluid. Manages program activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the program. Establishes and drives proper allocation of resources, establishes schedules, and task assignments to ensure established program management practices are in place. This role may perform project management duties in addition to program management responsibilities. + Manages programs team(s) members and holds team members accountable for results. Provides guidance to teams in reference to internal and/or external resource requests based on the alignment of team member skills and program demands. Empowers teams to develop and communicate a clear vision of program goals and objectives to the team. Delivers performance feedback to project managers. + Proactively monitors, identifies, and mitigates program risks, issues, and trigger events across multiple interdependent programs by developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate. + Manages adherence of program activities to policies and procedures by ensuring program plans and team members follow KP, departmental, and/or business line policies and procedures. + Manages the alignment, buy-in, engagement and support of diverse programs stakeholders by building and maintaining relationships as well as communicating appropriately with internal customers, third party vendors, senior and/or executive management, and business leaders; and clarifying accountability and authority across stakeholders. Builds close relationships with key stakeholders across multiple functions based on their level of influence and decision making. Manages programs goals, influences the prioritization of deliverables, coordinates all business processes (e.g. project change management, communication) and facilitates decisions necessary for programs delivery by partnering with programs sponsors and/or review boards. Communicates tough issues to stakeholders while maintaining an independent opinion, providing recommendations, delivering formal presentations, and providing reports to senior and/or executive audiences. Engages with senior and/or executive stakeholders to identify long term value to the organization and define success. + Manages vendor performance and provides guidance for service improvements or revisions to strategy. Partners with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate. Manages relationships and contract negotiations with vendors, and resolves issues with vendor invoices. Minimum Qualifications: + Minimum four (4) years experience working with senior leadership to deliver cross-regional or multi-disciplinary strategic program management. + Minimum two (2) years experience in a leadership role with direct reports. + Bachelors degree from an accredited college or university and minimum nine (9) years experience in project management or a directly related field, including minimum five (5) years program management experience OR Minimum twelve (12) years experience in project management or a directly related field, including minimum five (5) years program management experience. Additional Requirements: + Knowledge, Skills, and Abilities (KSAs): Change Management; Negotiation; Applied Data Analysis; Financial Acumen; Business Relationship Management; Conflict Resolution; Managing Diverse Relationships; Project Management; Project Management Tools; Risk Assessment; Quality Assurance Process; Service Focus; Strategic Program Management COMPANY: KAISER TITLE: Senior Manager, Program Management, Strategy Execution LOCATION: Pasadena, California REQNUMBER: 1335949 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.