Company Description

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway. 

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.  

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.  

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. 

Job Description

archOS is a multi-year transformational program, aimed at standardizing, optimizing, and modernizing our tech stacks and business processes. archOS enables our Consumer & Restaurant Platforms. archOS is an enterprise enabler that will set the foundation to support our larger digital ambitions and growth goals. This foundation will allow us to deliver capabilities at speed in a stable environment and will support new capabilities that are a part of our Digital Engagement Strategy.

This role will be a part of Global Technology function and Commercial Products & Platforms team, and will report to Senior Director, archOS. The Senior Manager, Program Management works with the archOS leadership team to manage the direction of the program. Key activities will be to facilitate executive communications, prepare materials for leadership meetings and ensure meeting actions are documented, followed-up and closed.

Responsibilities & Accountabilities:

Prepare and run program leadership meetings, archOS team meetingsHighlighting upcoming milestones, risks, and dependencies,Tracking previous meetings actions and progress.  Support the leadership in additional meetingsWork with the PMO team to identify and address cross-functional risks, and support the development and execution of mitigation plansSupport escalating risks to archOS Leadership.Assist program in creation and maintenance of program documentation, presentations and material. Work with the PMO team to support the maintenance of Enterprise Roadmaps, Leadership commitments and other PMO documentation as appropriate.Manage hot topics, coordinate meeting actions and follow ups.

Qualifications6 – 8 years’ experience required: Prior corporate and global project management experience required with 6+ years managing projects.Bachelor’s degree in related field required: Project Management Professional (PMP) preferred; Agile Certifications preferred (e.g. PSM, CSM, etc.) or equivalent work experience preferred.Ability to work effectively across multiple business functions in a global organisation.Confident and strong character with the ability to ensure that plans are kept to, and expectations are well managed.Capable of hands on problem-solving, with ability to generate ideas and solutions.Ability to create presentations and write business cases for senior leadership.Ability to work under tight deadlines managing multiple key business priorities.Ability to work under pressure, meet deadlines and manage multiple activities at a time.Data manipulation, analysis, and reportingStrong experience with MS Office. 

Additional Information

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.