Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks and digital displays. As an eleven-time winner of EPA’s ENERGY STAR® Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

The Senior Manager of Retail Performance Analytics will work with a team of managers and analysts who synthesize insights through data analysis to enable data driven decisions that help grow Samsung market share. The Senior Manager, will work with teams across retail, identify growth opportunities and lead special projects to address the same, develop new KPIs and continue overseeing the current reporting and analytics requirements to support the business.

They should be a strategic, analytical, and detail-oriented individual who has the capacity to lead a team along with inter-team collaboration skills. They must be able to apply a wide range of knowledge, technical skills, and abilities to design and recommend strategic initiatives that drive sellout and market share.

Responsibilities and Duties:

Provide critical analytical support for business decision-making involving cross-departmental and multi-functional areas.

Manage the Data Strategy, Performance Analytics, and Data Science teams that focus on Driving sellouts, incremental revenue, and strategy development through data analysis, data exploration, collaboration, ideation, target implementation, performance tracking, predictive analytics, opportunity identification

Develop channel-centric and geography-based sales performance trackers to support development of targets, demand generation campaigns, and guide marketing investments.

Apply expertise in quantitative and qualitative analysis to synthesize trends into actionable insights and recommendations and articulate the story behind the numbers.

Conduct Industry analysis: Analyze trends, patterns, early warnings, and forecasts. Utilize syndicated and other sources for periodical Retail industry assessment.

 Total addressable market analysis: Internal, external view of Samsung mobile device categories

Support the Director D&A in establishing and maintaining regular automated reporting that analyzes data from multiple sources that provide insights into the performance of the Mobile business

Collaborate with the peer Advanced Analytics team in developing and maintaining predictive forecasting models.

Collaborate with Retail teams to identify current gaps and emerging trends and recommend solutions based on quantitative analyses and market insights

Prepare presentations and updates to leadership and headquarters

Background/Experience Required:

Bachelor’s degree in Business, Analytics, Data Science, Statistics, Mathematics, or similar field of study (Master’s Degree preferred)

6+ years of work experience in Retail performance analytics, Data analytics, Sales Analytics or Strategic Planning (Can be 5 with Master’s degree)

Advanced Excel and Power Point skills; intermediate skills with Tableau, R and Python, SQL

Ability to source, combine and synthesize large amounts of data from various sources to complete statistical modeling, A/B testing, cluster analysis, sample size calculations and tests of significance

Excellent oral and written communication skills, with demonstrated experience building and delivering presentations. Collaboration within Retail teams is a priority for this role.

Strong analytical skills with the ability to understand root cause & effect

Capability to thrive in dynamic, fast-changing environment that requires a high degree of multi-tasking with minimal supervision

Plan, organize, and prioritize multiple complex assignments and projects. Read and interpret detailed and complex customer requirements

Necessary Skills and Attributes:

Demonstrated ability to interact at all levels within customer's organizations.   The ability to negotiate with and convince others, in a potentially adversarial environment, including customer leadership, directors and managers with opposing views to accept/approve plans, technical and project recommendations. The ability to plan, organize and prioritize multiple strategic programs and simultaneous performance objectives. The ability to understand the different data sources. To combine the same and run advanced analytics and reporting, to gain actionable insights and opportunity for the Retail teams to address. The ability to write, read, interpret, explain and act based on a thorough understanding of technical documents, engineering materials and contracts or related documents.  Ability to make professional sales and business presentations in writing, through email, reports, or orally, including complex business and technical matters to an audience of high technical skills, management and operational experience. Ability to support a cross-functional Samsung team to achieve customer contracted objectives and specific team goals within established time frames and requirements.

Physical/Mental Demands:

Work is generally performed in an office environment. Operate a computer keyboard and view a video display terminal between more than 50% of work time, including prolonged periods of time. Requires considerable work utilizing high visual acuity / detail, numeric / character distinction and moderate hand / finger dexterity. The movement and transportation of equipment, most of the time is under 25 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenges and project management deadlines. Machines, tools, equipment, and work aids include PC’s, printers, copiers, faxes and other equipment commonly associated with an office work area. May require working additional hours beyond normal schedule. Travel varies depending on position.

Skills and Qualifications

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

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Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.