**Additional Information** **Job Number** 25021744 **Job Category** Revenue Management **Location** Europe Office - London, Barnard's Inn 86 Fetter Lane, London, London, United Kingdom, EC4A 1ENVIEW ON MAP (https://www.google.com/maps?q=Europe%20Office%20-%20London%2C%20Barnard%27s%20Inn%2086%20Fetter%20Lane%2C%20London%2C%20London%2C%20United%20Kingdom%2C%20EC4A%201EN) **Schedule** Full Time **Located Remotely?** N **Position Type** Management **_Inspiring travel. Powering performance. Thriving together._** **Role Summary** The Senior Manager, Revenue Management Sonder Continent Support assists our new Sonder portfolio of 72 hotels in EMEA with Revenue Management Support during the pre-cutover, cutover and post cutover period and transitioning to Business as usual and working closely with the HQ team that supports the Sonder Portfolio. This role is a fixed term position for 12 months and is part of the EMEA Revenue Operations Team. **Skills and experience we will look for in the ideal candidate to join our team:** Expected contributions: PRE-CUTOVER + Participate in weekly project RM workstream calls. + Communicate directly with Sonder team members, including leadership, to gain insight into their current structure and skill set, providing reactive day to day support for training weeks. + Partner with HQ Revenue Management on webinar delivery to Sonder RM team + Hand holding during the OY certification process – open chat line for questions regarding the test. + OY Dress Rehearsal – data entry work on behalf of Sonder, walking each Sonder RM through Dress Rehearsal tasks + Chat support for team as they are going through DLZ lessons. + HPP rate configuration (tier pricing). + Special event set up. + Review of Explore caps, Redemption rates on correct room pools. CUTOVER + Command center coverage for Pilot and Portfolio Go-Live. + HPP (tier pricing) and OY SME for questions when hotels are live. POST CUTOVER – TRANSITION TO BAU + HPP (tier pricing) and OY SME for questions when hotels are live – daily check-ins with the RM team, Teams channel for communication throughout the day. + Provide support in identifying pricing opportunities and executing implementation in the systems. + Partner with HQ on OY workshop with Sonder RM team – 30-45 days after Portfolio Go-Live Mar 31. + One on one sessions with RMs to perform OY deep dives. + Review/monitor OY demand forecasts, Special event dates after One Yield is live, OY comp sets and ensure relevancy. + Group/Transient forecasting support – if using Revenue Planning. + HPP rate offer auditing to ensure completion/accuracy of standard offers. + 3 months post Go-Live, review of OY room collections + Provide support desk guidance for error resolution, especially any outstanding reservation migration issues. + Assist the project team in any required webinars for revenue/reservation related fast-follow updates (e.g. extending stays directly in Opera vs go-live rate check in ResApp) + Execute the transition to sustainment processes directing issues to sustainment support paths. + Monitor Sonder’s performance with the support of the continent analytics teams **EXPERIENCE & EDUCATION** Previous Marriott revenue management leadership experience (3+years) College Degree preferred (Hospitality) or equivalent experience. **Skills and Knowledge** + Possesses excellent knowledge of Marriott’s systems (MARSHA, One Yield, High Performance Pricing, etc. and property management systems) and how they relate to one another + Possesses excellent knowledge of Marriott’s distribution channels (OTA, wholesaler, etc), in relation to Marriott’s system connectivity + Has excellent knowledge of revenue management concepts/principles, tactics, tools and processes + Possesses attention to detail and follows through to conclusion + Being able to translate business needs into actions; ensures that all work is completed effectively; solves problems and monitors the progress of work against schedules; maintains high performance standards. + Has strong communication skills, both verbal and written + Possesses ability to build and maintain strong relationships with internal and external stakeholders + Possesses organizational skills + Being able to work in a multi-task environment + Being able to make sound decisions with minimal supervision + Demonstrates ability to influence change and decisions **Why it’s a great idea to work for Marriott International:** _UK_ + We offer ‘hybrid working’ to enable you to live fully and balance home and work + 22+ holidays plus public holidays as additional to be sure you have fun and make memories + This role is bonus eligible – our success is your success + Access to numerous, world class profession and personal learning and development programmes to enable success in your current role but also for your future growth within the Company + You will have international team members to share great ideas with and you will potentially travel in this role + You, your friends and family will be able to enjoy global hotel, food and drinks discounts and benefits, and explore our world + Regular team and office gatherings, both in person and remotely to build our sense of purpose + Strong, experienced leaders who will encourage you to grow and mentor you to succeed + Choice of pension plan to suit your current and future needs + Private Medical Healthcare and parental leave benefits to support your wellbeing and health + Various discounted retail and entertainment programmes for you to enjoy + Our office provides a modern working environment _Germany_ Management contracts: + We offer flexible working to enable you to live fully + 30 holidays plus public holidays as additional to be sure you have fun and make memories + This role is bonus eligible – our success is your success + You will have international team members to share great ideas with and you will potentially travel in this role + Access to numerous, world class profession and personal learning and development programmes to enable success in your current role but also for your future growth within the Company + You, your friends and family will be able to enjoy global hotel, food and drinks discounts and benefits, and explore our world + Regular team and office gatherings, both in person and remotely to build our sense of purpose + Strong, experienced leaders who will encourage you to grow and mentor you to succeed + Various discounted retail, entertainment and corporate programmes for you to enjoy _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ **\#LI-DNI** Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.