Job Requisition ID: 59451

Department: Sales & Marketing (DEPT_SALMRKT)

 

At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They’re the heart of our company. As an employee, our promise to you is that you’ll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects – both locally and globally – will challenge you and allow you to pursue different and rewarding career paths.

We are #EnergizedByGrowth.

 

DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading-edge brands in the industry. As part of Dover Corporation and with our talented, innovative, outstanding people, we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock-management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies. Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States.

 

 

Position Summary

 

The Senior Manager, Aftermarket will lead the aftermarket business for EMEA, focusing on driving revenue growth, optimizing profitability, and enhancing customer satisfaction. This role requires a strategic thinker with strong commercial acumen to develop and execute strategies that align with the company’s business objectives. The role will be responsible for overseeing the revenue of the Aftermarket sector in the EMEA region.

 

Key Responsibilities

 

1. Commercial Strategy Development:

Develop and implement comprehensive aftermarket commercial strategies to drive revenue growth Identify and capitalize on new business opportunities, including market expansion, and develop promotional activities Develop strategy to drive incremental revenue growth and cost savings through e-commerce platforms

2. Revenue Growth and Business Development:

Lead initiatives to increase sales of aftermarket products and services Establish and maintain relationships with key customers, distributors, and partners to drive business growth

3. Financial Performance and Analysis:

Accountability for the revenue of the Aftermarket in Europe, ensure the annual sales plan is achieved, with focus on bookings and gross margin Analyze sales data, market trends, and financial reports to make data-driven decisions Set pricing strategies, optimize margins, and ensure sustainable profitability

4. Customer Relationship and Satisfaction:

Develop and implement customer satisfaction programs to enhance client retention and loyalty Monitor and analyze” customer feedback to continuously improve communication practices and customer satisfaction Enhance customer communications strategies to ensure clear, effective and timely interactions and strong relationship

5. Market and Competitor Analysis:

Conduct market research and competitor analysis to identify trends and opportunities Understand regional structures, as well as their local market requirements to determine implementation of applicable best practices

6. Leadership:

Drive the aftermarket and sales teams to deliver on the growth expectations Align with the operational unit to achieve the goals

 

Qualifications:

 

Bachelor’s degree in Business, Marketing, Engineering, or a related field Proven experience in a commercial role within the fuel dispenser or related industry Strong commercial acumen with a track record of driving revenue growth and profitability Know-how in the B2B Aftersales domain  Fluent in English, both written and spoken   Excellent leadership, communication, and negotiation skills Ability to analyze complex data and make strategic decisions Strong customer focus with a commitment to delivering high-quality service

 

Skills:

 

B2B Sales  Strategic thinking and planning Strong negotiation skills Financial analysis and performance management Market research and competitor analysis Customer relationship management Leadership and team development Excellent communication and presentation skills

 

 

#LI-PJ1

#SWE

Work Arrangement : Hybrid 

All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

This position may be located in: EMEA : Netherlands : Bladel : Bladel

Job Function : Sales