Carlisle Weatherproofing Technologies (CWT) is a leading supplier of building envelope solutions that effectively drive energy efficiency and sustainability in commercial and residential applications. We are looking for Senior Manager, Salesforce Platform working remotely.

 

Job Summary:

We are seeking an experienced and highly motivated Senior Manager, Salesforce Platform to lead our Salesforce development, standardization, and implementation efforts. This role involves overseeing the technical aspects of Salesforce CRM, collaborating with stakeholders, and driving system improvements to optimize business processes. This is a hands on position – prior experience with configuration and design is required.  The ideal candidate will have a deep understanding of Salesforce architecture, business requirements, and the ability to build and manage a team of Salesforce developers, admins, contractors, and other IT professionals.

 

Duties and Responsibilities:

Salesforce Strategy & Leadership: Lead the development and execution of Salesforce strategies that align with business objectives, ensuring the platform is fully optimized for both current and future needs. Team Management: Manage a team (internal and/or external) of Salesforce developers, administrators, and consultants, fostering a collaborative environment and ensuring high productivity and quality standards. Salesforce Architecture: Provide technical leadership and guidance on Salesforce architecture, ensuring the platform is designed to be scalable, secure, and capable of supporting business growth. Customization & Configuration: Oversee the configuration and customization of Salesforce CRM to meet the company’s requirements, including custom objects, workflows, reports, and dashboards. Stakeholder Collaboration: Work closely with business units (sales, marketing, customer service, etc.) to understand and document requirements, deliver solutions, and integrate Salesforce with other business systems as needed. Project Management: Manage the full project lifecycle of Salesforce implementations and upgrades, from planning and design through to execution, testing, deployment, and ongoing support. Process Development and  Management: Develop and manage business processes through stakeholder collaboration using standard process management tools such as Microsoft Visio and/or SAP Signavio. Salesforce Best Practices: Implement and maintain best practices in Salesforce development, security, and deployment, ensuring the platform is continuously improved and kept up-to-date with new features and releases. Data Integrity & Reporting: Ensure data integrity within Salesforce by managing data migration, data quality processes, and reporting mechanisms to deliver accurate insights. User Training & Support: Provide ongoing support, training, and documentation to end-users to ensure optimal platform usage, problem-solving, and knowledge sharing.

Required Knowledge/Skills/Abilities:

Proven experience in leading Salesforce implementation projects, including integrations with other systems (SAP and JD Edwards ERPs, Marketing Automation, etc.). Strong understanding of Salesforce functionality, customizations, and capabilities (Sales Cloud, Service Cloud, Marketing Cloud, etc.).

Education and Experience:

Required: 7-10 years of experience working with Salesforce, with at least 2-3 years in a leadership or management role. Bachelor's degree in Information Technology, Computer Science, Business, or related field. Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform Developer) are preferred. Preferred: MBA or advanced degree Additional Salesforce or technical certifications

Working Conditions:

Remote with occasional travel <25%

 

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