Arlington, VA, US
14 days ago
Senior Manager, Solution Architecture, Telco
If you’re interested in joining a rapidly growing team working to build a unique, world-class technology experiences with a relentless focus on the customer, and the chance to shape what flexibility means in the current corporate environment, you’ve come to the right place.

At Amazon Web Services (AWS) we are inventing the future of cloud computing with a team of builders who try new things and dream big dreams. We are seeking a Solution Architect (SA) leader for the Telco Specialist team who can help shape and deliver on our cloud strategy for our global telco customers and partners. As a SA leader, you will be on the forefront of helping customers succeed using AWS technologies, linking technology with measurable business value for organizations.

Come join us as the specialist team in our World Wide Specialist Organization (WWSO) and work with the latest cloud computing technologies that enable our customers to do more with their technology and change the world. We lead customer obsessed go-to-market (GTM) strategies and solutions that turn AWS services into industry-leading, thriving businesses. We are a global team of domain experts who work backwards from customers to provide specialist expertise across the entire lifecycle of an AWS initiative, from developing PRFAQs for new services to accelerate the adoption of established business. We pride ourselves on being diverse and inclusive across business, sales, SA, and engineering roles. We collaborate as #OneTeam with AWS Sales, Marketing, and Global Services (SMGS) to deliver results while innovating for customers by providing closed-loop feedback to AWS Service teams. As a senior leader on the WWSO team, you will coach, retain, and motivate a solution architecture team that works with C-Level clients to transform their business. With each assignment, you will determine short and long-term plans with a focus on increasing the team’s overall performance.

As a member of our elite WWSO organization you will benefit from having direct access to the leadership team that has charted our explosive growth. As a full-time employee, you will help shape the expectations and deliverables of flexible working schedules. This specific role will be leading Solution Architects in the Enterprise Application Migration and Modernization portfolio of services including serverless, containers and native cloud migrations for the telecommunications industry.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

Key job responsibilities
You will help team members ramp-up on AWS as well as develop speaking, writing, presentation, and executive interaction skills. You will be interacting, communicating and partnering with other departments within AWS such as our services teams, marketing, and professional services teams, as well as representing your team to executive management.

Other Key Characteristics

You will educate, train, and enable cloud computing experts for a diverse and challenging set of Enterprise customers.

Strategically engage at the executive level both with customers and internal stakeholders.

Develop and execute against a fast moving strategy plan.

Hire, on-board, coach, and develop new Solution Architects from internal and external sources.

Develop mechanisms, and tools that enable fast engagement with customers and track key metrics, and Key Performance Indicators (KPIs) for your team.

Build and leverage relationships with all internal and external stakeholders to further the adoption of AWS services in the market.

Lead a Customer Obsessed business that delights our customers and aids in their innovation.

Accelerate customer adoption through well-developed enablement engagements to achieve customer outcomes.

Capture and share best-practice knowledge amongst the AWS SA community

Guide and motivate the development of whitepapers, data sheets, and other high-value customer facing guidance and best practices. Act as a conduit and liaison between customers, service engineering teams and support.

This role includes up to 30% travel
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