Requisition ID: 207397

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

As the Senior Manager, Strategic Analytics, you will contribute to the overall success of the Insurance Canada business, responsible for leading the analytics efforts supporting growth initiatives aimed at deepening customer engagement, customer insight and increasing the relevance of Insurance in driving sales. You will also help maximize growth and retention of the Insurance customer base through performing strategic analysis and delivery of insightful customer reporting.
 

Is this role right for you? In this role, you will:
 

Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge

Oversee the execution of all projects covering Creditor and D2C growth initiatives, including involvement in all project stages from intake, prioritization, tracking and presentations to stakeholders and senior executives

Lead development of a single, 360-view of a customer to make decisions about how to best acquire and retain customers, identify high-value customers and manage channel preference and risk.

Support Planning and Forecasting for Insurance Canada

Develop customer analytics, customer-level reporting and dashboards with single view of customer to provide timely and accurate customer insights to key internal stakeholders

Support with the auditing and troubleshooting data problems as needed

Interpret marketing and customer data to identify new opportunities on how to best target and appeal to customers

Deliver timely, high quality initiatives supporting growth strategy, while actively contributing to the overall growth strategy with Product and Marketing teams

Provide data discovery and deliver key actionable insights based on customer view of results

Synthesize data to identify trends and deliver key insights and business recommendations

Partner with key internal stakeholders, including Marketing, Merchandizing and Operations teams, to provide strategic insights and recommendations

Support key information technology initiatives, such as enhancements in single view of customer

Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions

Champion a high performance environment and contribute to an inclusive work environment

 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

 

Post-secondary education focused in Actuarial Science, Computer Science, Finance or Statistics; MBA in Finance or Marketing preferred

SAS programming expertise; SAS Institute Certification is highly desired

Several years of experience in programming, analytics, reporting and/or data warehousing

Experience developing customer propensity models, AI/ML

Detailed experience in Unix, Mainframe, SQL, SAS, Hadoop, Python and other tools to produce data sets, analyses, tabulations, graphics

Strong working knowledge of Power BI, Tableau

Strong knowledge and proficiency with building models

Strong prioritizing, planning, analytical, presentation, project management, people management and relationship building skills

Excel programming and Microsoft Access skills including queries, forms, reports and macros

The ability to apply advanced analytical and statistical techniques to solve business questions

The ability to manage multiple projects spanning across various systems, regulatory bodies and special requirements

Previous experience supporting Retail Banking / Insurance Products teams is highly desirable

 

 

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.