Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

The Business Strategy team within Schwab’s Client Service & Support organization enables leaders across the service organization to explore and set strategy, prioritize our investments, understand the perspective of our clients, and tell our strategic story along the way. As a Senior Manager, Client Service Transformation Strategy, you will be charged with delivering thoughtful and insightful contributions across a range of high-stakes strategic results for the service organization. You will work across the Retail organization alongside senior leaders and a hardworking team of strategy and industry veterans who are defining the Schwab of the future.

As aSenior Strategy Manageryou will:

Drive direction: Provide thought leadership anddrive effective decision making, prioritization, alignment across the project portfolioPerform analysis and develop recommendations:Drive analysis, synthesize findings, identify gaps, recommend improvement actions by interpreting complex data sets to uncover trendsand insights that drive decision making process and shape business strategiesManage strategy projects: Partner with cross functional teams to drive actions, bring strategy to life and deliver results using strategic frameworks and project management techniques, leading people through uncertainty, balancing multiple and potentially conflicting priorities andidentifying and managing sophisticated dependenciesInfluence and communicate: Lead executive level communication and influence cross-functional stakeholders through distillation and synthesis of data to tell a clear and compelling narrative for multiple audiencesOversee strategic business initiatives from ideation through successful execution

What you are good at

Self-motivated and driven, with a relentless pursuit to follow through from start to executionSuperior analytical skills, research driven, and attention to detailThrive on initiating, building, and cultivating strong authentic relationships inside and outside the group, navigates and activates alignment across organizational silosHunger to learn about our retail business, our processes, and our rep’s needWorking independently to deliver insights in a fast-paced and ever evolving environmentWhat you have

Requirements:

5+ years of strategy experience in management consulting or internal strategyBachelor’s degreeDemonstrated success supporting delivery for concurrent projectsProven ability to write clearly, succinctly, and in a manner that appeals to a wide audienceConfidence dealing with ambiguity in a dynamic and fast paced work environmentHigh Proficiency with MS Office Products (PowerPoint, Excel, Word, etc.)  

Preferred Qualifications

MBA or Master's degree
What’s in it for you

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase planPaid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positionsPaid parental leave and family building benefitsTuition reimbursementHealth, dental, and vision insurance Apply Save job