IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.

Overview

This position is responsible for the Global Gaming Services-Wide Area Progressives (WAP) Gaming Support team and based onsite full time in our Reno, Nevada office.

This role is accountable and responsible across multiple organizations within IGT, internal and external customers as well as gaming regulatory bodies and compliance teams. This pivotal position will lead and direct the activities of the Gaming Support network team responsible for integrating hardware and/or software framework, systems and/or product design functions or designing underlying architecture. 

Primary responsibilities include but are not limited to:

Manage technical projects from initiation to delivery, ensuring that they are completed on time, within budget and follow predefined standards. Define KPI’s & objectives and track outcomes. Coordinate infrastructure including data center related projects. Lead projects teams across multiple specialties. Develop and maintain project plans, timelines, and resource prioritization plans. Build strong multi-functional relationships with operational leaders to provide partnership and mentorship on WAP gaming operations. Develop strong working collaborations with partners, vendors, and peer organizations to ensure the highest level of engagement and support. Review and validate digital performance metrics that are delivered at relevant points in the season/year and monitors progress against objectives for the team. Provide leadership, support, and professional development for team members in both formal and informal settings. Participate in various organizational programs and initiatives as needed to support innovation or develop new tech platforms and functionality. Drive a culture of passion and professionalism to support the ongoing growth of the business and team members by fostering a culture of innovation, collaboration, and service excellence. Ownership and approvals of Sarbanes Oxley controls for WAP Access. Ensures all approvals for the WAP system updates and modifications. Manage, plan and monitor team budget on annual, monthly and weekly basis. Collaborate cross functionally, provide triage support as required and optimize processes to increase team productivity. Requirements

Qualifications and Skills:

Bachelor’s degree in tech field, computer science, or an equivalent combination of education and experience. 10+ years’ management experience in a combination of WAP or gaming operations including strategy, business operations, and technology innovation roles with demonstrated leadership and outcomes. Significant experience within the gaming industry and familiarity with gaming operations and enterprise network and Internet systems. Ability to acquire a gaming license across multiple jurisdictions. Excellent communication, leadership, and problem-solving skills. Strong analytical and technical skills, with ability to understand complex technical issues. Experience working on projects across multiple channels and domains. Demonstrated experience and ability to lead non-centralized/hybrid teams, develop and manage stakeholder relationships, and development of leadership potential. In-depth knowledge of the gaming industry, gaming regulations and casino operations. Valid and current ITIL Foundation certification Fundamental skills preferred: Advanced Networking, SAP, Salesforce & Simplify Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

 

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IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
 

At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $86,538-$220,000. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.
 

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.
 
All IGT employees have a role in information security. Annual training will be assigned and required as appropriate.  
 

IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.